Excellence every day : make the daily choice-- inspire your employees and amaze your customers /

Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores "The Excellence Myth," revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Including both personal anecdotes...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Arussy, Lior
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Medford, N.J. : CyberAge Books/Information Today, ©2008.
Temas:
Customer services.
Consumer satisfaction.
Success in business.
Job satisfaction.
Consumer Behavior
Job Satisfaction
Service à la clientèle.
Consommateurs > Satisfaction.
Succès dans les affaires.
Satisfaction au travail.
BUSINESS & ECONOMICS > Customer Relations.
Consumer satisfaction
Customer services
Job satisfaction
Success in business
Acceso en línea:Texto completo
Descripción
Sumario:Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores "The Excellence Myth," revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Including both personal anecdotes as well as the results of a 23,000-participant study, the book details the keys to expanding leadership skills, improving employee satisfaction and job performance, and securing customer loyalty. The guide also explains how making "The Daily Choice" will empower employees to reach new heig.
Descripción Física:1 online resource (xiii, 219 pages)
ISBN:9781573879279
1573879274
9781937290832
1937290832
9781937290849
1937290840

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