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00000cam a2200000 a 4500 |
| 001 |
EBSCO_ocn303473124 |
| 003 |
OCoLC |
| 005 |
20231017213018.0 |
| 006 |
m o d |
| 007 |
cr cnu---unuuu |
| 008 |
090212s2005 xxu o 000 0 eng d |
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| 019 |
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|a 9781605572024
|q (electronic bk.)
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| 020 |
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| 037 |
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|a C864A9A3-5E54-4695-A1DF-5FE63D5C37D6
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|n http://www.overdrive.com
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| 050 |
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|a HF5541.T4
|b A44 2005eb
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|a BUS
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0 |
4 |
|a 651.7/3
|2 22
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Alessandra, Anthony J.
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| 245 |
1 |
0 |
|a Telephone skills :
|b eReport /
|c by Tony Alessandra.
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| 260 |
|
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|a [Place of publication not identified] :
|b [Electronic & Database Pub.],
|c ©2005.
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| 300 |
|
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|a 1 online resource
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| 336 |
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|a text
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| 337 |
|
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|a computer
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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| 650 |
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0 |
|a Telephone etiquette.
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| 650 |
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0 |
|a Customer services.
|
| 650 |
|
6 |
|a Service à la clientèle.
|
| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Business Communication
|x General.
|2 bisacsh
|
| 650 |
|
7 |
|a Customer services
|2 fast
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| 650 |
|
7 |
|a Telephone etiquette
|2 fast
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| 856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=236829
|z Texto completo
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|a EBSCOhost
|b EBSC
|n 236829
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|a YBP Library Services
|b YANK
|n 2904071
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|a 92
|b IZTAP
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