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| LEADER |
00000cam a2200000 a 4500 |
| 001 |
EBSCO_ocn303445646 |
| 003 |
OCoLC |
| 005 |
20231017213018.0 |
| 006 |
m o d |
| 007 |
cr cnu---unuuu |
| 008 |
090212s2007 xxu o 000 0 eng d |
| 040 |
|
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|a N$T
|b eng
|e pn
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|d OCLCQ
|d IDEBK
|d OCLCQ
|d TEFOD
|d OCLCF
|d NLGGC
|d YDXCP
|d OCLCQ
|d TEFOD
|d OCLCQ
|d AGLDB
|d OCLCQ
|d VNS
|d OCLCQ
|d VTS
|d M8D
|d OCLCO
|d OCLCQ
|d OCLCO
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| 020 |
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|a 9781605572000
|q (electronic bk.)
|
| 020 |
|
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|a 1605572004
|q (electronic bk.)
|
| 029 |
1 |
|
|a DEBBG
|b BV043062462
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| 029 |
1 |
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|a DEBSZ
|b 422090743
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| 029 |
1 |
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|a GBVCP
|b 800194675
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| 035 |
|
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|a (OCoLC)303445646
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| 037 |
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|a F0110D7C-C635-4CA9-A132-1448A66A4ECE
|b OverDrive, Inc.
|n http://www.overdrive.com
|
| 050 |
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4 |
|a HF5415.525
|b .A44 2007eb
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| 072 |
|
7 |
|a BUS
|x 018000
|2 bisacsh
|
| 082 |
0 |
4 |
|a 658.812
|2 22
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Alessandra, Anthony J.
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| 245 |
1 |
4 |
|a The stairs of customer loyalty /
|c Tony Alessandra.
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| 260 |
|
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|a [Place of publication not identified] :
|b [Electronic & Database Pub.],
|c ©2007.
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| 300 |
|
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|a 1 online resource
|
| 336 |
|
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|a text
|b txt
|2 rdacontent
|
| 337 |
|
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|a computer
|b c
|2 rdamedia
|
| 338 |
|
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|a online resource
|b cr
|2 rdacarrier
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| 590 |
|
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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| 650 |
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0 |
|a Customer loyalty.
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| 650 |
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0 |
|a Customer relations.
|
| 650 |
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0 |
|a Customer services.
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| 650 |
|
6 |
|a Consommateurs
|x Fidélité.
|
| 650 |
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6 |
|a Service à la clientèle.
|
| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Customer Relations.
|2 bisacsh
|
| 650 |
|
7 |
|a Customer loyalty
|2 fast
|
| 650 |
|
7 |
|a Customer relations
|2 fast
|
| 650 |
|
7 |
|a Customer services
|2 fast
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| 856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=236827
|z Texto completo
|
| 938 |
|
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|a EBSCOhost
|b EBSC
|n 236827
|
| 938 |
|
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|a ProQuest MyiLibrary Digital eBook Collection
|b IDEB
|n cis23889097
|
| 938 |
|
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|a YBP Library Services
|b YANK
|n 2904069
|
| 994 |
|
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|a 92
|b IZTAP
|
