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Healthcare operations management /

"This book is about operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It not only covers the basics of operations management, but also explains how operations and process improvement relate to contemporary healthc...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: McLaughlin, Daniel B., 1945-
Otros Autores: Hays, Julie M., 1954-2007
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : Washington, DC : Health Administration Press ; AUPHA Press, ©2008.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:"This book is about operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It not only covers the basics of operations management, but also explains how operations and process improvement relate to contemporary healthcare trends such as evidence-based medicine and pay-for-performance. The book's practical approach includes real-world examples to illustrate concepts." "The book explains and demonstrates the use of various software tools associated with problem solving and decision making, including Microsoft Excel and Project. A version of Arena software is included in order to practice process modeling. Arena is a powerful simulation tool used by healthcare organizations to optimize patient flow, develop scheduling systems, and improve patient-care processes."--Jacket
Descripción Física:1 online resource (xx, 431 pages) : illustrations
Bibliografía:Includes bibliographical references and index.
ISBN:9781567932881
1567932886
9781567933093
1567933092