Strategic management of information and communication technology : the United States Air Force experience with Y2K /

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Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the r...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Haselkorn, Mark P.
Autores Corporativos: National Research Council (U.S.). Computer Science and Telecommunications Board, National Research Council (U.S.). Policy and Global Affairs, National Research Council (U.S.). Division on Engineering and Physical Sciences
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, D.C. : National Academies Press, ©2007.
Temas:
United States. > Air Force > Data processing > Evaluation.
United States. > Air Force > Communication systems > Evaluation.
États-Unis. > Air Force > Informatique > Évaluation.
United States. > Air Force.
Year 2000 date conversion (Computer systems) > United States.
Software maintenance > United States.
Strategic planning > United States.
Passage à l'an 2000 (Informatique) > États-Unis.
Logiciels > Entretien et réparations > États-Unis.
Planification stratégique > États-Unis.
HISTORY > Military > Aviation.
Software maintenance.
Strategic planning.
Year 2000 date conversion (Computer systems)
United States.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Front Matter
  • PREFACE
  • CONTENTS
  • SUMMARY
  • Chapter 1 Background
  • Chapter 2 Managing ICT Complexity
  • Chapter 3 Aligning Organizational and ICT Strategies
  • Chapter 4 Managing ICT Risk
  • Chapter 5 Technology Risk as a Socially Embedded Issue
  • REFERENCES
  • APPENDIX A: REFERENCES TO WORKSHOP DISCUSSIONS ANDINTERVIEWS
  • APPENDIX B: ABBREVIATIONS AND ACRONYMS
  • APPENDIX C: BIOGRAPHICAL INFORMATION ON THE PRINCIPALINVESTIGATOR

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