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Network : theorizing knowledge work in telecommunications /

"How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work ac...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Spinuzzi, Clay
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge ; New York : Cambridge University Press, ©2008.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Network :  |b theorizing knowledge work in telecommunications /  |c Clay Spinuzzi. 
260 |a Cambridge ;  |a New York :  |b Cambridge University Press,  |c ©2008. 
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504 |a Includes bibliographical references and index. 
520 |a "How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity--activity theory and actor-network theory--to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how network actually works and how our theories and research methods can be extended to better understand it."--Publisher description 
588 0 |a Print version record. 
505 0 |a Cover; Half-title; Title; Copyright; Contents; Acknowledgments; 1 Networks, Genres, and Four Little Disruptions; 2 What Is a Network?; 3 How Are Networks Theorized?; 4 How Are Networks Historicized?; 5 How Are Networks Enacted?; 6 Is Our Network Learning?; 7 Conclusion: How Does Net Work?; Appendix Notes on Methodology; Works cited; Index 
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650 2 |a Knowledge Management 
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650 6 |a Télécommunications. 
650 6 |a Communication dans les organisations. 
650 6 |a Gestion des connaissances. 
650 6 |a Théorie de l'information. 
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