Service user involvement : reaching the hard to reach in supported housing /

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Drawing on extensive research, this book offers imaginative and effective strategies for consultation with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority eth...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brafield, Helen, 1966-
Otros Autores: Eckersley, Terry, 1961-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; Philadelphia : Jessica Kingsley Publishers, 2008.
Temas:
People with social disabilities > Services for > Great Britain.
People with social disabilities > Housing > Great Britain.
Social service > Great Britain > Citizen participation.
Housing policy > Great Britain > Citizen participation.
Counselor and client > Great Britain.
Personnes socialement défavorisées > Services > Grande-Bretagne.
Personnes socialement défavorisées > Logement > Grande-Bretagne.
Services sociaux > Grande-Bretagne > Participation des citoyens.
Logement > Politique gouvernementale > Grande-Bretagne > Participation des citoyens.
Relations conseiller-client > Grande-Bretagne.
Welfare & Benefit Systems.
SOCIAL SCIENCE > People with Disabilities.
Counselor and client
Housing policy > Citizen participation
People with social disabilities > Housing
People with social disabilities > Services for
Social service > Citizen participation
Great Britain
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction
  • Models of service user participation
  • The ROCC research project
  • Barriers and enablers to effective service user consultation
  • Methods that enable client consultation
  • A two-tier model for consultation for strategic planning
  • The Young Men's Christian Association (YMCA)
  • The way ahead
  • Devising your own consultation strategy
  • Appendix A: Questionnaire for providers
  • Appendix B: Values statement
  • Appendix C: Calculating the cost of client consultation.

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