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How to manage conflict in the organization /

Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to sp...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Carter, Gregg Lee, 1951-, Byrnes, Joseph F. (Joseph Francis), 1947- (Autor)
Autor Corporativo: American Management Association
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [New York?] : American Management Association, ©2006.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo
Texto completo
Descripción
Sumario:Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to spot potential interpersonal conflicts-and defuse them before they flare up. Youĺl understand how, when, where and why to apply the five favored conflict-resolution approaches, and youĺl develop the insight and intuition you need to make them work. This book will give you the skills to transform con.
Descripción Física:1 online resource (xviii, 176 pages) : illustrations
Bibliografía:Includes bibliographical references and index.
ISBN:9780761215165
0761215166
1283688735
9781283688734