50 activities for achieving excellent customer service /
This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.; Identification and creation of memorable experiences for your customer service representatives and their customers; A valuable treasure of resources whet...
Clasificación: | Libro Electrónico |
---|---|
Autores principales: | Doane, Darryl S., Sloat, Rose D. (Autor, Editor ) |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Amherst, Mass. :
HRD Press,
©2003.
|
Colección: | 50 Activities.
|
Temas: | |
Acceso en línea: | Texto completo Texto completo |
Ejemplares similares
-
50 activities for achieving excellent customer service /
por: Doane, Darryl S., et al.
Publicado: (2003) -
Award-winning customer service : 101 ways to guarantee great performance /
por: Evenson, Renee, 1951-
Publicado: (2007) -
Customer service management training 101 : quick and easy techniques that get great results /
por: Evenson, Renee, 1951-
Publicado: (2012) -
Brilliant customer service /
por: Stevens, Debra
Publicado: (2010) -
Fresh customer service eBook : treat the employee as #1 and the customer as #2 and you will get customers for life /
por: Brown, Michael D., 1972-
Publicado: (2007)