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50 activities for achieving excellent customer service /

This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.; Identification and creation of memorable experiences for your customer service representatives and their customers; A valuable treasure of resources whet...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Doane, Darryl S., Sloat, Rose D. (Autor, Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amherst, Mass. : HRD Press, ©2003.
Colección:50 Activities.
Temas:
Acceso en línea:Texto completo
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