Solving tough problems : an open way of talking, listening, and creating new realities /

Mostrar otras versiones (1)

Written in a relaxed, persuasive style, this is not a how-to book, but rather a very personal story of the authors progress from a young expert to an effective facilitator of positive change and conflict resolution.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kahane, Adam
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco : Berrett-Koehler, ©2004.
Edición:1st ed.
Temas:
Conflict management.
Problem solving.
Communication.
Gestion des conflits.
Résolution de problème.
Information.
BUSINESS & ECONOMICS > Conflict Resolution & Mediation.
SOCIAL SCIENCE > Violence in Society.
POLITICAL SCIENCE > International Relations > Diplomacy.
Formation.
Règlement de différends.
Communication
Conflict management
Problem solving
Conflictmanagement.
Interpersoonlijke communicatie.
INDUSTRIAL MANAGEMENT.
CONFLICT MANAGEMENT.
PERSONNEL MANAGEMENT.
COMMUNICATION RESEARCH.
Computer network resources.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover Page; Title Page; Copyright Page; Dedication; Contents; Acknowledgements; Introduction: The Problem with Tough Problems; Part I: Tough Problems; "There Is One Right Answer"; Seeing the World; The Miraculous Option; Part II: Talking; Being Stuck; Dictating; Talking Politely; Speaking Up; Only Talking; Part III: Listening; Opennes; Reflectiveness; Empathy; Part IV: Creating New Realities; Cracking Through the Egg Shell; Closed Fist, Open Palm; The Wound That Wants to Be Whole; Conclusion: An Open Way; Notes; Bibliography; Index; About the Author.

Ejemplares similares