Introduction to knowledge management : KM in business /

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This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies. The book is set out...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Groff, Todd R., Jones, Thomas P. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amsterdam ; Boston : Butterworth-Heinemann, ©2003.
Temas:
Knowledge management.
Knowledge Management
Gestion des connaissances.
BUSINESS & ECONOMICS > Information Management.
BUSINESS & ECONOMICS > Knowledge Capital.
Kennismanagement.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Ch. 1. Introducing KM
  • ch. 2. Personal KM
  • ch. 3. Capture and corroborate
  • ch. 4. Organize and secure
  • ch. 5. Analyze and collaborate
  • ch. 6. Storytelling and knowledge transfer
  • ch. 7. Systems thinking
  • ch. 8. Harnessing Metcalfe's Law : utility = nodes2
  • ch. 9. 3D communication
  • ch. 10. Building in knowledge exchange
  • ch. 11. Developing KM strategies
  • ch. 12. The ethics of KM
  • ch. 13. Metrics and taming wicked problems
  • ch. 14. Careers in KM.

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