The manager's pocket guide to emotional intelligence : from management to leadership /

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One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competenci...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Sterrett, Emily A.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amherst, Mass. : HRD Press, ©2000.
Colección:Managers Pocket Guide Series.
Temas:
Emotional intelligence.
Intelligence émotionnelle.
FAMILY & RELATIONSHIPS > Interpersonal Relations.
PSYCHOLOGY > Interpersonal Relations.
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Cover
  • TOC36;Table of Contents
  • Foreword
  • CH36;Chapter 1 Defining Emotional Intelligence 40;EQ41; Page
  • CH36;Chapter 2 The Science behind Emotional Intelligence Page
  • CH36;Chapter 3 Assessing Emotional Intelligence Page
  • Rating EQ58; Self45;Assessment and Interpretation Page
  • Rating EQ58; Leadership Assessment and Interpretation Page
  • CH36;Chapter 4 The Fundamentals of Emotional Intelligence Page
  • CH36;Chapter 5 The Role of Self45;Awareness in Emotional Intelligence Page
  • CH36;Chapter 6 The Role of Self45;Confidence in Emotional Intelligence Page
  • CH36;Chapter 7 The Role of Self45;Control in Emotional Intelligence Page
  • CH36;Chapter 8 The Role of Empathy in Emotional Intelligence Page
  • CH36;Chapter 9 Motivation and Emotional Intelligence Page
  • CH36;Chapter 10 Social Competency and Emotional Intelligence Page
  • CH36;Chapter 11 Promoting Emotional Intelligence in Others58; Developing an Employee Page
  • CH36;Chapter 12 Putting EQ to Work58; The Team Page
  • Conclusion Page
  • About the Author Page
  • Last Page.

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