Knowledge management in the public sector : a blueprint for innovation in government /

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Introduces public management students and government and nonprofit administrators to the practices of Knowledge Management. This book focuses on knowledge management techniques in government agencies, and it covers such concepts as collecting, categorizing, processing, distributing, and archiving cr...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: McNabb, David E.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Armonk, N.Y. : M.E. Sharpe, ©2007.
Temas:
Knowledge management.
Organizational learning.
Public administration > Information technology > Case studies.
Electronic government information > Case studies.
Gestion des connaissances.
Apprentissage organisationnel.
Administration publique (Science) > Technologie de l'information > Études de cas.
POLITICAL SCIENCE > Public Affairs & Administration.
Electronic government information
Knowledge management
Organizational learning
Collectieve sector.
Kennismanagement.
Administration publique > Informatique > Cas, Études de.
Information des administrés électronique > Cas, Études de.
Electronic book.
Case studies
Case studies.
Études de cas.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Historical foundations of KM
  • KM : a self-regulating social system
  • The technology and processes subsystem
  • Knowledge processes and policy directives
  • Principles and processes in implementing KM
  • Building a collaborative learning culture
  • KM and organizational learning
  • KM and innovation in government
  • Knowledge management in the public sector
  • The public-sector chief knowledge officer
  • Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo
  • KM at the army's communications-electronics command / Susan L. Kappi
  • KM at the Virginia Department of Transportation / Maureen L. Hammer
  • Conclusion : knowledge management's role in the drive to transform government.

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