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|a UAMI
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100 |
1 |
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|a Batchelor, Paul.
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245 |
1 |
0 |
|a Surviving a corporate crisis :
|b 100 things you need to know /
|c Paul Batchelor.
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260 |
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|a London :
|b Thorogood,
|c 2003.
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300 |
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|a 1 online resource (106 leaves) :
|b illustrations
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336 |
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|a text
|b txt
|2 rdacontent
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337 |
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|a computer
|b c
|2 rdamedia
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|a online resource
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347 |
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|a data file
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490 |
1 |
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|a Thorogood professional insights
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500 |
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|a "A specially commissioned report."
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520 |
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|a Professionals are guided through the various stages of setting up a viable corporate crisis response and are provided with a series of key questions that every chief executive officer or managing director should ask and every corporate crisis manager shou.
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588 |
0 |
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|a Print version record.
|
505 |
0 |
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|a Introduction; Things you need to know ... ; 1 STARTING AT THE BEGINNING- CRISIS AVOIDANCE; Internal controls; Board responsibilities; Internal and external risks; The domino effect; When avoidance is not an option; Contingency plans; Changing risks; Basic controls; Things you need to know ... ; 2 DEFINING CRISIS MANAGEMENT STRATEGY; What is a crisis?; Cost; Duration; Extent; Reputational impact; Crisis trigger points; Infrastructure; Mission; State of readiness; The crisis management framework; Things you need to know ... ; 3 COMMAND AND CONTROL; Crisis management team; Team make-up; Deputies
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8 |
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|a ReservesLeadership; Invocation procedures; How the crisis manifests itself; When the crisis occurs; The mechanism for passing crisis information; Code-words; How a crisis is declared; Activating the crisis management team; The crisis centre; Crisis support staff; Managing the crisis; Documentation; The crisis log; Command and control summary; Things you need to know ... ; 4 COMMUNICATIONS; Crisis notification; Staff awareness; Assessing crisis notification calls; Activating the crisis management team; Contacting the team leader; Fallback arrangements
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|a Contacting the rest of the crisis management teamand support staffManaging the crisis; The public relations team; The human resources team; Communications cascades; Communications summary; Things you need to know ... ; 5 ORGANISING THE MEDIA INTERFACE; Media attention; Reputational damage; Sources of information; The front man; Media training; The media fixer; The right messages; The official line; Command and control; Media interface summary; Things you need to know ... ; 6 ACTION TEAMS/PLANS; Action teams; Terms of reference; Normal action plan invocation sequence; Phase 1; Phase 2; Phase 3
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|a Non-essential functionsReserve skills register; Action plans; Getting the structure right; Action plan pro-forma; Considering draft action plans; Retention of action plans; Review of action plans; Summary of action teams/plans; Things you need to know ... ; 7 MAINTAINING THE CRISISMANAGEMENT INFRASTRUCTURE; The crisis management manual; Extracts from the manual; Problem areas; Team leaders, deputies and team members; The right team members; External contact lists; Communications cascades; Action plans; The crisis centre; Information, training and testing
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590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
|
0 |
|a Crisis management.
|
650 |
|
0 |
|a Emergency management.
|
650 |
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6 |
|a Gestion de crise.
|
650 |
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7 |
|a BUSINESS & ECONOMICS
|x Workplace Culture.
|2 bisacsh
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650 |
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7 |
|a BUSINESS & ECONOMICS
|x Corporate Governance.
|2 bisacsh
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650 |
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7 |
|a BUSINESS & ECONOMICS
|x Leadership.
|2 bisacsh
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650 |
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7 |
|a BUSINESS & ECONOMICS
|x Organizational Development.
|2 bisacsh
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650 |
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7 |
|a Crisis management
|2 fast
|
650 |
|
7 |
|a Emergency management
|2 fast
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776 |
0 |
8 |
|i Print version:
|a Batchelor, Paul.
|t Surviving a corporate crisis.
|d London : Thorogood, 2003
|z 1854182080
|w (OCoLC)55109634
|
830 |
|
0 |
|a Thorogood professional insights.
|
856 |
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