Cargando…

Surviving a corporate crisis : 100 things you need to know /

Professionals are guided through the various stages of setting up a viable corporate crisis response and are provided with a series of key questions that every chief executive officer or managing director should ask and every corporate crisis manager shou.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Batchelor, Paul
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Thorogood, 2003.
Colección:Thorogood professional insights.
Temas:
Acceso en línea:Texto completo

MARC

LEADER 00000cam a2200000 a 4500
001 EBSCO_ocn228118838
003 OCoLC
005 20231017213018.0
006 m o d
007 cr cn|||||||||
008 040509s2003 enka o 000 0 eng d
040 |a Nz  |b eng  |e pn  |c UV0  |d OCLCQ  |d N$T  |d YDXCP  |d IDEBK  |d OCLCQ  |d DKDLA  |d OCLCQ  |d ADU  |d E7B  |d MHW  |d OCLCQ  |d B24X7  |d OCLCQ  |d OCLCO  |d OCLCQ  |d OCLCF  |d DEBSZ  |d OCLCQ  |d AZK  |d LOA  |d OCLCQ  |d JBG  |d COCUF  |d AGLDB  |d CNNOR  |d MOR  |d Z5A  |d PIFBR  |d OCLCQ  |d BRL  |d WRM  |d VNS  |d OCLCQ  |d VTS  |d NRAMU  |d VT2  |d OCLCQ  |d G3B  |d STF  |d M8D  |d HS0  |d VLB  |d OCLCQ  |d OCLCO  |d OCLCQ  |d OCLCO 
019 |a 61385859  |a 181827771  |a 474894452  |a 488488810  |a 614803989  |a 646737774  |a 666923232  |a 722386851  |a 740938851  |a 827879174  |a 888625037  |a 961632513  |a 961674251  |a 962603660  |a 962689473 
020 |a 1423721500  |q (electronic bk.) 
020 |a 9781423721505  |q (electronic bk.) 
020 |a 1854184709 
020 |a 9781854184702 
020 |a 9781854182081  |q (pbk.) 
020 |a 1854182080  |q (pbk.) 
020 |a 9786610174119 
020 |a 6610174113 
020 |z 1854182080  |q (pbk.) 
029 0 |a NZ1  |b 12031183 
029 1 |a AU@  |b 000048967332 
029 1 |a AU@  |b 000050229058 
029 1 |a AU@  |b 000050983541 
029 1 |a AU@  |b 000051415332 
029 1 |a AU@  |b 000053239132 
029 1 |a DEBBG  |b BV043147625 
029 1 |a DEBSZ  |b 396138160 
029 1 |a DEBSZ  |b 422313491 
035 |a (OCoLC)228118838  |z (OCoLC)61385859  |z (OCoLC)181827771  |z (OCoLC)474894452  |z (OCoLC)488488810  |z (OCoLC)614803989  |z (OCoLC)646737774  |z (OCoLC)666923232  |z (OCoLC)722386851  |z (OCoLC)740938851  |z (OCoLC)827879174  |z (OCoLC)888625037  |z (OCoLC)961632513  |z (OCoLC)961674251  |z (OCoLC)962603660  |z (OCoLC)962689473 
050 4 |a HD49  |b .B375 2003eb 
072 7 |a BUS  |x 097000  |2 bisacsh 
072 7 |a BUS  |x 104000  |2 bisacsh 
072 7 |a BUS  |x 071000  |2 bisacsh 
072 7 |a BUS  |x 103000  |2 bisacsh 
082 0 4 |a 658.4056  |2 22 
049 |a UAMI 
100 1 |a Batchelor, Paul. 
245 1 0 |a Surviving a corporate crisis :  |b 100 things you need to know /  |c Paul Batchelor. 
260 |a London :  |b Thorogood,  |c 2003. 
300 |a 1 online resource (106 leaves) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
347 |a data file 
490 1 |a Thorogood professional insights 
500 |a "A specially commissioned report." 
520 |a Professionals are guided through the various stages of setting up a viable corporate crisis response and are provided with a series of key questions that every chief executive officer or managing director should ask and every corporate crisis manager shou. 
588 0 |a Print version record. 
505 0 |a Introduction; Things you need to know ... ; 1 STARTING AT THE BEGINNING- CRISIS AVOIDANCE; Internal controls; Board responsibilities; Internal and external risks; The domino effect; When avoidance is not an option; Contingency plans; Changing risks; Basic controls; Things you need to know ... ; 2 DEFINING CRISIS MANAGEMENT STRATEGY; What is a crisis?; Cost; Duration; Extent; Reputational impact; Crisis trigger points; Infrastructure; Mission; State of readiness; The crisis management framework; Things you need to know ... ; 3 COMMAND AND CONTROL; Crisis management team; Team make-up; Deputies 
505 8 |a ReservesLeadership; Invocation procedures; How the crisis manifests itself; When the crisis occurs; The mechanism for passing crisis information; Code-words; How a crisis is declared; Activating the crisis management team; The crisis centre; Crisis support staff; Managing the crisis; Documentation; The crisis log; Command and control summary; Things you need to know ... ; 4 COMMUNICATIONS; Crisis notification; Staff awareness; Assessing crisis notification calls; Activating the crisis management team; Contacting the team leader; Fallback arrangements 
505 8 |a Contacting the rest of the crisis management teamand support staffManaging the crisis; The public relations team; The human resources team; Communications cascades; Communications summary; Things you need to know ... ; 5 ORGANISING THE MEDIA INTERFACE; Media attention; Reputational damage; Sources of information; The front man; Media training; The media fixer; The right messages; The official line; Command and control; Media interface summary; Things you need to know ... ; 6 ACTION TEAMS/PLANS; Action teams; Terms of reference; Normal action plan invocation sequence; Phase 1; Phase 2; Phase 3 
505 8 |a Non-essential functionsReserve skills register; Action plans; Getting the structure right; Action plan pro-forma; Considering draft action plans; Retention of action plans; Review of action plans; Summary of action teams/plans; Things you need to know ... ; 7 MAINTAINING THE CRISISMANAGEMENT INFRASTRUCTURE; The crisis management manual; Extracts from the manual; Problem areas; Team leaders, deputies and team members; The right team members; External contact lists; Communications cascades; Action plans; The crisis centre; Information, training and testing 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Crisis management. 
650 0 |a Emergency management. 
650 6 |a Gestion de crise. 
650 7 |a BUSINESS & ECONOMICS  |x Workplace Culture.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Corporate Governance.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Leadership.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Development.  |2 bisacsh 
650 7 |a Crisis management  |2 fast 
650 7 |a Emergency management  |2 fast 
776 0 8 |i Print version:  |a Batchelor, Paul.  |t Surviving a corporate crisis.  |d London : Thorogood, 2003  |z 1854182080  |w (OCoLC)55109634 
830 0 |a Thorogood professional insights. 
856 4 0 |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=136825  |z Texto completo 
936 |a BATCHLOAD 
938 |a Books 24x7  |b B247  |n bkb00002643 
938 |a EBSCOhost  |b EBSC  |n 136825 
938 |a YBP Library Services  |b YANK  |n 2733620 
938 |a YBP Library Services  |b YANK  |n 2363355 
994 |a 92  |b IZTAP