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050 |
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|a HF5549.5.E42
|b B76 1993eb
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|a UAMI
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100 |
1 |
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|a Brounstein, Marty.
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1 |
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|a Handling the difficult employee :
|b solving performance problems /
|c Marty Brounstein.
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260 |
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|a Menlo Park, Calif. :
|b Crisp Publications,
|c ©1993.
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300 |
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|a 1 online resource (vii, 76 pages) :
|b illustrations
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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338 |
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|a online resource
|b cr
|2 rdacarrier
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|2 rdacc
|0 http://rdaregistry.info/termList/RDAColourContent/1003
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347 |
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|a data file
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490 |
1 |
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|a A Fifty-Minute series book
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500 |
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|a "A practical guide for managers"--Cover
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|a Print version record.
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|a TITLE -- COPYRIGHT -- PREFACE -- ABOUT THE AUTHOR -- Dedication -- CONTENTS -- PART I Defining Difficult Employees -- MANAGEMENT'S RESPONSIBILITY -- DEFINITION OF THE DIFFICULT EMPLOYEE -- DEGREES OF DIFFICULT EMPLOYEES -- REMEMBER THE MESSAGE -- A Quick Assessment for Managers -- COMMON WARNING SIGNS -- SIX-STEP INTERVENTION MODEL -- THREE KEY PRINCIPLES -- PART II The Intervention Model -- STEP 1: IDENTIFY AND DEFINE THE PERFORMANCE PROBLEM -- ISSUES OF PERFORMANCE -- Exercise #1: Describe Appropriate Behavior -- CASE STUDY #1
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505 |
8 |
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|a Labels About JimCASE STUDY ANALYSIS -- WHAT ARE NOT ISSUES OF PERFORMANCE -- GIVE CONSTRUCTIVE FEEDBACK -- Significant Events List -- Exercise #2: Feedback Identification -- STEP 2: EXPLAIN THE IMPACT OF THE PROBLEM -- Define the Impact -- STEP 3: ANALYZE THE REASONS FOR THE PROBLEM -- Exercise #3: Performance Assessments -- EXAMINE YOUR INFLUENCE -- CASE STUDY #2 -- CASE STUDY ANALYSIS -- STEP 4: DEFINE THE EXPECTED PERFORMANCE STANDARD -- STEP 5: EXPLORE IDEAS FOR A SOLUTION -- STEP 6: WRITE THE PLAN FOR IMPROVEMENT
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505 |
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|a What should you do with the written plan?PART III The Intervention Conference -- THE CONFERENCE AGENDA -- Conference Agenda -- INTERVENTION CONFERENCE CHECKLIST -- CASE STUDY #3 -- CASE STUDY ANALYSIS -- PART IV Disciplinary Action and Termination -- DISCIPLINARY ACTION AGENDA -- THE WHATS AND WHENS OF DISCIPLINE -- Formal Disciplinary Action -- Guide for Disciplinary Action Documentation -- PROGRESSIVE DISCIPLINE POLICIES -- Sample Policy: Progressive Discipline Plan -- THE ISSUE OF TERMINATION -- PART V Author's Responses -- EXERCISE #1: ANSWERS
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|a CASE STUDY #1: ANSWERSEXERCISE #2: ANSWERS -- EXERCISE #3: ANSWERS -- CASE STUDY #2: ANSWERS -- CASE STUDY #3: ANSWERS
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546 |
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|a English.
|
590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
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|a Problem employees.
|
650 |
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|a Performance.
|
650 |
|
0 |
|a Performance technology.
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650 |
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6 |
|a Employés à problèmes.
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650 |
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6 |
|a Rendement au travail.
|
650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Workplace Culture.
|2 bisacsh
|
650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Human Resources & Personnel Management.
|2 bisacsh
|
650 |
|
7 |
|a Performance
|2 fast
|
650 |
|
7 |
|a Problem employees
|2 fast
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776 |
0 |
8 |
|i Print version:
|a Brounstein, Marty.
|t Handling the difficult employee.
|d Menlo Park, Calif. : Crisp Publications, ©1993
|w (DLC) 92054370
|
830 |
|
0 |
|a Fifty-Minute series.
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