Tourism and hospitality education and training in the Caribbean /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores Corporativos: Hotel & Catering International Management Association, Council of Carribean Hospitality Schools
Otros Autores: Jayawardena, Chandana
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Kingston, Jamaica : University of the West Indies Press, 2002.
Temas:
Tourism > Study and teaching (Higher) > Caribbean Area.
Hospitality industry > Study and teaching (Higher) > Caribbean Area.
Hotel management > Study and teaching (Higher) > Caribbean Area.
BUSINESS & ECONOMICS > Industries > Hospitality, Travel & Tourism.
Hospitality industry > Study and teaching (Higher)
Hotel management > Study and teaching (Higher)
Tourism > Study and teaching (Higher)
Caribbean Area
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Sect. 1. Institutional and Special Project Case Studies
  • 1. Past, Present and Future Role of the University of the West Indies in Tourism and Hospitality Education in the Caribbean / Kenneth O. Hall and Chandana Jayawardena
  • 2. Past, Present and Future Role of the University of Technology in Tourism and Hospitality Education in Jamaica / Rae Davis and Ava Sewell
  • 3. Challenges in Implementing Tourism and Hospitality Joint Degrees: The Case of the University of the West Indies and the University of Technology, Jamaica / Chandana Jayawardena and Marcia Taylor-Cooke
  • 4. Developing, Managing and Sustaining the First Tourism and Hospitality Management Master's Degree in the Caribbean / Chandana Jayawardena
  • 5. Planning a National Tourism Human Resource Development Project: A Case from Jamaica / J. Anthony Hall and Ayanna Young
  • 6. Environmental Management: A New Dimension to Tourism Training / Hugh Cresser
  • 7. Training to Gain ISO 9002 Certification: A Hotel Case Study from the Caribbean / Chandana Jayawardena and Maxine Campbell
  • 8. Future Human Resource Development Needs of the Caribbean Tourism Industry / Kwame R. Charles
  • Sect. 2. Country Case Studies
  • 9. A Case Study on Tourism Education in the Bahamas / Sophia A. Rolle
  • 10. The Role of Training in Ecotourism for Belize / Sharret Yearwood
  • 11. Tourism Education and Training in the Commonwealth of Dominica: Past, Present and Future / Susan M. Carter
  • 12. Reshaping Hospitality Education in the Dominican Republic / Guillermo J. Graglia
  • 13. Past, Present and Future Role of Institutions Offering Hospitality Education in Grenada / Naline Ramdeen-Joseph
  • 14. Past, Present and Future Role of Education in the Tourism and Hospitality Industry in Guyana / Donald Sinclair
  • 15. The Organization of Tourism and Hospitality Education and Training in Trinidad and Tobago / Michelle McLeod
  • 16. Tourism Education and Training in the Turks and Caicos Islands / John M. Skippings, Ralph L. Higgs and Lindsey Musgrove
  • Sect. 3. Present and Future Challenges
  • 17. Customer Relations Training in the Context of Caribbean Tourism and Hospitality Business / Allison Atkinson
  • 18. From McDonaldization to Customization: Training the Front Line Service Worker in the New Era / Anne P. Crick
  • 19. Challenges in Training Employees of Small Hotels in the Caribbean / May Hinds
  • 20. Sustainable Tourism: The Agenda for Tourism Professionals in the Caribbean / Anthony Clayton
  • 21. Sustainable Tourism Development in the Caribbean: The Role of Education / Godfrey A. Pratt
  • 22. Challenges of Academic Research in Caribbean Tourism / Ian Boxill
  • 23. Past, Present and Future of Tourism and Hospitality Education in the West Indies / Ainsley O'Reilly
  • 24. A Seamless Education and Training System for Caribbean Tourism Human Resource Development / Carolyn Hayle.

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