Developing the craft of mediation : reflections on theory and practice /

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The modern emergence of mediation represents the new and evolving application of an ancient and universal approach to settling quarrels. Mediation is now an established method of dispute resolution across a wide range of professional, workplace and social situations including the family, community,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Roberts, Marian, 1943-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; Philadelphia : Jessica Kingsley Publishers, 2007.
Temas:
Mediation.
Negotiating
Médiation.
mediation.
Counselling & Advice Services.
Private > Civil Law: General Works.
SOCIAL SCIENCE > Violence in Society.
Mediation
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction
  • The mediator
  • Motivation
  • The personal qualities of the mediator
  • Attitudes to conflict
  • Mediation
  • The nature and purpose of mediation
  • The principles of mediation
  • Theory and practice
  • The task
  • Practice experience : styles and models
  • Problems of practice
  • Conclusion
  • The craft of the mediator.

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