Reinventing the patient experience : strategies for hospital leaders /

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"Reinventing the Patient Experience provides the advice and inspiration you need to make significant changes in the way your patients experience care in your hospital." "The book draws lessons from the experiences of hospitals considered innovators in patient-centered care. This diver...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Christianson, Jon B.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : Health Administration Press, ©2007.
Colección:Management series (Ann Arbor, Mich.)
Temas:
Hospital care > United States.
Hospital patients > Care > United States.
Hospitals > United States > Administration.
Hospital-Patient Relations
Hospital Administration > methods
Soins hospitaliers > États-Unis.
Hospitalisés > Soins > États-Unis.
Hôpitaux > États-Unis > Administration.
MEDICAL > Hospital Administration & Care.
Hospital care
Hospital patients > Care
Hospitals > Administration
United States
Acceso en línea:Texto completo
Tabla de Contenidos:
  • The challenge to hospitals: reinventing the hospital experience
  • Windber Medical Center
  • crisis leads to change
  • St. Rose Dominican Hospitals-Siena campus. Creating a new environment for hospital
  • Careabbott Northwestern Hospital. Combining high tech and high touch
  • Florida Hospital-Celebration Health. Becoming a living laboratory
  • Highline Medical Center. Maintaining the momentum
  • Charles Medical Center-Bend. Adjusting to change
  • North Hawaii Community Hospital. A blended medicine perspective
  • The Valley Hospital. Reinvigorating nursing at the bedside
  • Putting the components of a patient-focused hospital in place
  • Measuring and sustaining success.

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