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Purchasing and financial management of information technology /
Purchasing and Financial Management of Information Technology aims to significantly reduce the amount of money wasted on IT by providing readers with a comprehensive guide to all aspects of planning, managing and controlling IT purchasing and finance. Starting from a recognition that IT purchasing a...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Amsterdam ; Boston :
Elsevier/Butterworth-Heinemann,
©2004.
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| Colección: | Computer weekly professional series.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Purchasing and Financial Management of Information Technology; Copyright Page; Contents; Computer Weekly Professional Series; Preface; Chapter 1. IT acquisition policy; 1.1 Introduction; 1.2 The objectives of purchasing; 1.3 What makes IT purchasing different?; 1.4 IT strategy and purchasing; 1.5 IT value; 1.6 Foundations of IT purchasing policy; 1.7 Purchasing procedures; Chapter 2. Dealing with suppliers; 2.1 Introduction; 2.2 Good supplier relationships; 2.3 Poor supplier relationships; 2.4 Joint development; 2.5 Good suppliers; 2.6 Supplier management strategies
- 2.7 Handling salesmen2.8 Negotiating; 2.9 Using formal tenders; 2.10 Total outsourcing; 2.11 Sources of supplier information; Chapter 3. IT costs and cost management; 3.1 Are we getting value from IT?; 3.2 The dynamics of IT cost growth; 3.3 Identifying IT costs; 3.4 Managing hidden costs; 3.5 Training costs; 3.6 Managing maintenance and support costs; 3.7 Testing, installation and implementation; 3.8 Invisible costs; 3.9 Charge-back; 3.10 Outsourcing; 3.11 IT asset statements; Chapter 4. Evaluating and reviewing IT investments; 4.1 Principles of IT evaluation; 4.2 IT benefits
- 4.3 Why IT expenditure is difficult to evaluate4.4 Methods of evaluating IT expenditure; 4.5 IT expenditure benchmarking; 4.6 Reviewing and auditing IT systems; Chapter 5. IT budgeting, accounting and cost control; 5.1 Introduction; 5.2 Prerequisites for good IT budgeting; 5.3 Why good budgeting is important; 5.4 Four basic approaches to budgeting; 5.5 Ownership; 5.6 Practical rules for budget ownership; 5.7 The scope of IT budgeting; 5.8 Roles in the IT budgeting process; 5.9 Building a budget; 5.10 Project and expenditure justification; 5.11 Charge-back budgeting; 5.12 Phasing a budget
- 5.13 Reporting against budget5.14 Forecasting; 5.15 Good monitoring and reporting practices; 5.16 Tracking hardware and software; 5.17 Accounting for IT; 5.18 A final checklist; Chapter 6. Specifying hardware and systems software; 6.1 Introduction; 6.2 Two approaches to specification; 6.3 Important definitions; 6.4 Specifying processors; 6.5 Specifying desktop machines; 6.6 Specifying portable PCs; 6.7 Specifying on-line storage; 6.8 Specifying printers; 6.9 Specifying communications requirements; 6.10 System software; 6.11 Specifying ergonomics
- Chapter 7. Specification of application software7.1 Introduction; 7.2 The importance of good software specification; 7.3 Specifying requirements for packaged software; 7.4 Functional requirements; 7.5 Specifying custom software requirements; 7.6 Conclusion; Chapter 8. Purchasing other IT products and services; 8.1 Introduction; 8.2 Purchasing hardware maintenance; 8.3 Purchasing consultancy services; 8.4 Purchasing systems integration services; 8.5 Purchasing contract staff; 8.6 Purchasing resilience and disaster recovery capability; 8.7 Purchasing security; 8.8 Conclusion