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Skills of workplace communication : a handbook for T & D specialists and their organizations /

Annotation Ability and skill are important, but they are not everything. Equally important is how you communicate yourself--your competencies and achievements--to others. Teacher and consultant Richard Picardi takes a long, thoughtful look at the things we all need to understand in order to allow ou...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Picardi, Richard P., 1941-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Westport, Conn. : Quorum Books, 2001.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Communication : its flow and its flaws. Successful business communication in a competitive environment
  • Human communication : its basic flow and potential flaws
  • Flow of business communication
  • Removing internal causes of business communication flaws
  • Removing external causes of business communication flaws
  • Becoming a successful business writer. Foundations of effective business writing
  • Achieving the style and tone of effective business writing
  • Organizing and developing the total document
  • Making your ideas flow easily through your paragraphs
  • Writing clear, forceful, reader-based sentences
  • Memos, letter, and e-mail. Writing memos and letters that achieve your goals
  • Writing and revising neutral and good news memos
  • Writing and revising negative news memos
  • Writing and revising neutral or positive news letters
  • Writing and revising indirect or deferred-loaded letters for negative news, persuasion, and sales
  • Writing reports for business and govenernment. Report writers, managers, and audiences
  • Report purposes, formats, and categories
  • Report research, statistics, and illustrations
  • Content and structure of the formal report
  • Organizing and writing a formal proposal
  • Appendix A: Governmental agency environmental report with tables
  • Appendix B: Some sample charts and graphs.