Skills of workplace communication : a handbook for T & D specialists and their organizations /
Annotation Ability and skill are important, but they are not everything. Equally important is how you communicate yourself--your competencies and achievements--to others. Teacher and consultant Richard Picardi takes a long, thoughtful look at the things we all need to understand in order to allow ou...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Westport, Conn. :
Quorum Books,
2001.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Communication : its flow and its flaws. Successful business communication in a competitive environment
- Human communication : its basic flow and potential flaws
- Flow of business communication
- Removing internal causes of business communication flaws
- Removing external causes of business communication flaws
- Becoming a successful business writer. Foundations of effective business writing
- Achieving the style and tone of effective business writing
- Organizing and developing the total document
- Making your ideas flow easily through your paragraphs
- Writing clear, forceful, reader-based sentences
- Memos, letter, and e-mail. Writing memos and letters that achieve your goals
- Writing and revising neutral and good news memos
- Writing and revising negative news memos
- Writing and revising neutral or positive news letters
- Writing and revising indirect or deferred-loaded letters for negative news, persuasion, and sales
- Writing reports for business and govenernment. Report writers, managers, and audiences
- Report purposes, formats, and categories
- Report research, statistics, and illustrations
- Content and structure of the formal report
- Organizing and writing a formal proposal
- Appendix A: Governmental agency environmental report with tables
- Appendix B: Some sample charts and graphs.