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00000cam a2200000 a 4500 |
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EBSCO_ocm79409567 |
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OCoLC |
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20231017213018.0 |
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m o d |
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041006s2002 ctua ob 000 0 eng d |
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|a (OCoLC)79409567
|z (OCoLC)606026103
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4 |
|a HD9696.67.A2
|b H554 2002b
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0 |
4 |
|a 004/.068/8
|2 22
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Hiles, Andrew.
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| 245 |
1 |
4 |
|a The complete guide to IT service level agreements :
|b aligning IT services to business needs /
|c Andrew Hiles.
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| 250 |
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|a 3rd ed.
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| 260 |
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|a Brookfield, Conn. :
|b Rothstein Catalog On Service Level Books,
|c ©2002.
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| 300 |
|
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|a 1 online resource
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
|
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|a online resource
|b cr
|2 rdacarrier
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| 504 |
|
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|a Includes bibliographical references.
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| 590 |
|
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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| 650 |
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0 |
|a Service-level agreements.
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| 650 |
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0 |
|a Information technology
|x Quality control.
|
| 650 |
|
6 |
|a Qualité de service.
|
| 650 |
|
6 |
|a Technologie de l'information
|x Qualité
|x Contrôle.
|
| 650 |
|
7 |
|a Service-level agreements
|2 fast
|
| 856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1253911
|z Texto completo
|
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|a BATCHLOAD
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|a Books 24x7
|b B247
|n bks00003937
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|a YBP Library Services
|b YANK
|n 13043578
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| 994 |
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|a 92
|b IZTAP
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