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|a Z716.3
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|a UAMI
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100 |
1 |
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|a Siess, Judith A.
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245 |
1 |
4 |
|a The visible librarian :
|b asserting your value with marketing and advocacy /
|c Judith A. Siess.
|
260 |
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|a Chicago :
|b American Library Association,
|c 2003.
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300 |
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|a 1 online resource (xvi, 154 pages)
|
336 |
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|a text
|b txt
|2 rdacontent
|
337 |
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Includes bibliographical references (pages 123-146) and index.
|
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|a The primacy of customer service and other basics -- Doing the groundwork : marketing -- Publicity : the tangibles -- Public relations : the personal touch -- Advocacy : putting it all together.
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|a Here are all the tools you need to make your community aware of just how indispensable your services are. Expert librarian Judith Siess offers practical strategies to connect with customers, make services both visible and valuable to the community, and get the word out using proven marketing, customer service and public relations tactics specifically tailored to the library environment. Packed with all the best practices in marketing library services, this hands-on guide provides inspiring stories and case studies of library colleagues around the nation who are successfully advocating and marketing themselves and their services.
|
588 |
0 |
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|a Print version record.
|
546 |
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|a English.
|
590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
|
650 |
|
0 |
|a Libraries
|x Public relations.
|
650 |
|
0 |
|a Libraries
|x Marketing.
|
650 |
|
0 |
|a Advertising
|x Libraries.
|
650 |
|
0 |
|a Public services (Libraries)
|
650 |
|
0 |
|a Libraries.
|
650 |
|
0 |
|a Public relations.
|
650 |
|
0 |
|a Marketing.
|
650 |
|
0 |
|a Consumer satisfaction.
|
650 |
1 |
2 |
|a Libraries
|
650 |
1 |
2 |
|a Librarians
|
650 |
1 |
2 |
|a Library Services
|
650 |
1 |
2 |
|a Public Relations
|
650 |
1 |
2 |
|a Marketing
|
650 |
2 |
2 |
|a Consumer Behavior
|
650 |
|
6 |
|a Bibliothèques
|x Relations publiques.
|
650 |
|
6 |
|a Bibliothèques
|x Marketing.
|
650 |
|
6 |
|a Bibliothèques
|x Publicité.
|
650 |
|
6 |
|a Bibliothèques
|x Services aux usagers.
|
650 |
|
6 |
|a Bibliothèques.
|
650 |
|
6 |
|a Relations publiques.
|
650 |
|
6 |
|a Marketing.
|
650 |
|
6 |
|a Consommateurs
|x Satisfaction.
|
650 |
|
7 |
|a libraries (buildings)
|2 aat
|
650 |
|
7 |
|a public relations.
|2 aat
|
650 |
|
7 |
|a marketing.
|2 aat
|
650 |
|
7 |
|a LANGUAGE ARTS & DISCIPLINES
|x Library & Information Science
|x General.
|2 bisacsh
|
650 |
|
7 |
|a Public relations.
|2 fast
|0 (OCoLC)fst01082892
|
650 |
|
7 |
|a Marketing.
|2 fast
|0 (OCoLC)fst01010167
|
650 |
|
7 |
|a Libraries.
|2 fast
|0 (OCoLC)fst00997341
|
650 |
|
7 |
|a Consumer satisfaction.
|2 fast
|0 (OCoLC)fst00876403
|
650 |
|
7 |
|a Advertising
|x Libraries.
|2 fast
|0 (OCoLC)fst00797681
|
650 |
|
7 |
|a Libraries
|x Marketing.
|2 fast
|0 (OCoLC)fst00997415
|
650 |
|
7 |
|a Libraries
|x Public relations.
|2 fast
|0 (OCoLC)fst00997423
|
650 |
|
7 |
|a Public services (Libraries)
|2 fast
|0 (OCoLC)fst01083042
|
650 |
|
7 |
|a Marketing de biblioteca.
|2 larpcal
|
650 |
|
7 |
|a Bibliotecas (aspectos sociais)
|2 larpcal
|
650 |
|
7 |
|a Relações públicas.
|2 larpcal
|
776 |
0 |
8 |
|i Print version:
|a Siess, Judith A.
|t Visible librarian.
|d Chicago : American Library Association, 2003
|z 0838908489
|w (DLC) 2003001922
|w (OCoLC)51607268
|
856 |
4 |
0 |
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|z Texto completo
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|b INAR
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938 |
|
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|
938 |
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|
|a EBL - Ebook Library
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|
994 |
|
|
|a 92
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|