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Demonstrating results : using outcome measurement in your library /

Library services and programs that not only meet goals but can also demonstrate these results are more likely to secure repeat funding. By evaluating and presenting outcomes, libraries can document the positive work they do in a concrete way and gain financial support. According to Planning for Resu...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Rubin, Rhea Joyce
Autor Corporativo: Public Library Association
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : American Library Association, ©2006.
Colección:PLA results series.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:Library services and programs that not only meet goals but can also demonstrate these results are more likely to secure repeat funding. By evaluating and presenting outcomes, libraries can document the positive work they do in a concrete way and gain financial support. According to Planning for Results expert Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome me.
Descripción Física:1 online resource (xvi, 160 pages) : illustrations
Bibliografía:Includes bibliographical references and index.
ISBN:0838998461
9780838998465