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Resources for renewal : a participatory approach to the modernization of municipal organizations in Finland /
"This book sheds light on the possibilities of solving the problems in public sector modernization by changing the modes of operations of work organizations. The results presented in the book are based on development experiences in Finnish municipalities, and cover a period of eight years (1991...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Philadelphia :
John Benjamins Pub.,
1999.
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| Colección: | Dialogues on work and innovation ;
v. 10. |
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | "This book sheds light on the possibilities of solving the problems in public sector modernization by changing the modes of operations of work organizations. The results presented in the book are based on development experiences in Finnish municipalities, and cover a period of eight years (1991-1998). The participative approach is focused on the simultaneous development of the quality of working life and the productivity of services along the lines of Organizational Assessment Thus, the book addresses some of the central issues within the debate on action research and on the modernization of the public services, such as "top - down" and "bottom - up" developments and the impact for the customers."--Jacket |
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| Descripción Física: | 1 online resource (177 pages) |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 1556198345 9781556198342 9789027299468 9027299463 |
| ISSN: | 1384-6671 ; |