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A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
A down-to-earth, practical approach to making work and business relationships more successful.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association,
©2004.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Scott, Gini Graham. | |
| 245 | 1 | 2 | |a A survival guide for working with humans : |b dealing with whiners, back-stabbers, know-it-alls, and other difficult people / |c Gini Graham Scott. |
| 260 | |a New York : |b American Management Association, |c ©2004. | ||
| 300 | |a 1 online resource (215 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 505 | 0 | |a Acknowledgements -- Introduction -- When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don't fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them "ethics" you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs, not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz -- Index -- About the author. | |
| 588 | 0 | |a Print version record. | |
| 520 | |a A down-to-earth, practical approach to making work and business relationships more successful. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Conflict management. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Interpersonal conflict. | |
| 650 | 6 | |a Gestion des conflits. | |
| 650 | 6 | |a Conflit interpersonnel. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Motivational. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Mentoring & Coaching. |2 bisacsh | |
| 650 | 7 | |a Conflict management. |2 fast |0 (OCoLC)fst00874778 | |
| 650 | 7 | |a Interpersonal conflict. |2 fast |0 (OCoLC)fst00977374 | |
| 650 | 7 | |a Interpersonal relations. |2 fast |0 (OCoLC)fst00977397 | |
| 776 | 0 | 8 | |i Print version: |a Scott, Gini Graham. |t Survival guide for working with humans. |d New York : American Management Association, ©2004 |z 0814472052 |w (DLC) 2003020908 |w (OCoLC)53083853 |
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