How libraries and librarians help : a guide to identifying user-centered outcomes /

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The authors developed the "How Libraries and Librarians Help (HLLH) Outcome Model," field testing it in six libraries over two years. In this practical reference, they share their findings, step-by-step HLLH methods, and library success stories that bring the process to life with outcomes...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Durrance, Joan C.
Otros Autores: Fisher, Karen E., 1966-, Hinton, Marian Bouch
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : American Library Association, 2005.
Temas:
Libraries > Evaluation.
Libraries > United States > Evaluation.
Public services (Libraries) > Evaluation.
Public services (Libraries) > United States > Evaluation.
Public libraries > United States > Evaluation > Case studies.
Libraries and community > United States.
Bibliothèques > Évaluation.
Bibliothèques > Services aux usagers > Évaluation.
Bibliothèques > Services aux usagers > États-Unis > Évaluation.
Bibliothèques publiques > États-Unis > Évaluation > Études de cas.
Relations bibliothèque-collectivité > États-Unis.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > Archives & Special Libraries.
Libraries and community
Libraries > Evaluation
Public libraries > Evaluation
Public services (Libraries) > Evaluation
Bibliotek > utvärdering.
Bibliotek > utvärdering > Förenta staterna.
Folkbibliotek > utvärdering > Förenta staterna.
Bibliotek och samhälle > Förenta staterna.
United States
Case studies
Acceso en línea:Texto completo
Tabla de Contenidos:
  • The urgent need to tell the library story more effectively
  • Outcomes : an approach that shows the value of libraries
  • The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation
  • Step one, getting started : preparing to conduct an outcomes study
  • Step two, collecting data for outcomes : approaches and tools
  • Step three, analyzing outcomes data
  • Step four, maximizing the results of your outcomes study
  • Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin
  • Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden
  • Empowering youth : outcomes of public libraries' youth technology
  • Strengthening community : outcomes of community information services
  • Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.

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