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|a Durrance, Joan C.
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|a How libraries and librarians help :
|b a guide to identifying user-centered outcomes /
|c Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.
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260 |
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|a Chicago :
|b American Library Association,
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|a Includes bibliographical references and index.
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|a The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.
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|a Print version record.
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546 |
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|a English.
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520 |
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|a The authors developed the "How Libraries and Librarians Help (HLLH) Outcome Model," field testing it in six libraries over two years. In this practical reference, they share their findings, step-by-step HLLH methods, and library success stories that bring the process to life with outcomes like, "Empowering Youth" and "Strengthening Community."
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|a Libraries
|x Evaluation.
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650 |
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|a Libraries
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650 |
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650 |
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|
650 |
|
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|a Fisher, Karen E.,
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|a Hinton, Marian Bouch.
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|i Print version:
|a Durrance, Joan C.
|t How libraries and librarians help.
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