Observing the user experience : a practitioner's guide to user research /

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The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'l...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kuniavsky, Mike
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, Calif. : Morgan Kaufmann Publishers, ©2003.
Colección:Morgan Kaufmann series in interactive technologies.
Temas:
Human-computer interaction.
User interfaces (Computer systems)
User-Computer Interface
Attitude to Computers
Interaction personne-ordinateur.
Interfaces utilisateurs (Informatique)
COMPUTERS > Interactive & Multimedia.
COMPUTERS > Social Aspects > Human-Computer Interaction.
Computadores (ciências da computação)
Homens (interação)
Usability testing > Usability studies
Acceso en línea:Texto completo
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Tabla de Contenidos:
  • Typhoon : a fable
  • Do a usability test now!
  • Balancing needs through iterative development
  • The user experience
  • The research plan
  • Universal tools : recruiting and interviewing
  • User profiles
  • Contextual inquiry, task analysis, card sorting
  • Focus groups
  • Usability tests
  • Surveys
  • Ongoing relationships
  • Log files and customer support
  • Competitive research
  • Others' hard work : published information and consultants
  • Emerging techniques
  • Reports and presentations
  • Creating a user-centered corporate culture.

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