Tracing genres through organizations : a sociocultural approach to information design /

"In Tracing Genres through Organizations, Clay Spinuzzi examines the everyday improvisations by workers who deal with designed information and shows how understanding this impromptu creation can improve information design. He argues that the traditional user-centered approach to design does not...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Spinuzzi, Clay
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge, Mass. : MIT Press, ©2003.
Colección:Acting with technology.
Temas:
Information technology > Case studies.
Organization > Case studies.
Technologie de l'information > Études de cas.
COMPUTERS > Information Technology.
Organization
Information technology
COMPUTER SCIENCE/Human Computer Interaction
Case studies
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Tyrants, heroes, and victims in information design
  • "Writers, writers everywhere": positioning the user in technical communication. Fieldwork-to-formalization methods: observing workers, modeling behavior. Official and unofficial solutions. Integrating research scope
  • Problem of unintegrated scope. From artifacts to genres. From genres to genre ecologies. From genre ecologies to genre tracing. Tracing genres across developmental eras: The ALAS Activity System
  • Studying genre ecologies in cultural-historical terms. Overview of the ALAS Activity System. Before 1974: preautomation accident location and analysis. 1974: mainframe-ALAS (IBM 3090 Mainframe). 1989: PC-ALAS (DOS). 1996: GIS-ALAS (Windows).

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