Cargando…
Mastering statistical process control : a handbook for performance improvement using cases /
Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and se...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oxford ; Boston :
Elsevier/Butterworth-Heinemann,
2005.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Part 1: Using & interpreting control charts; The old way: how & why moving averages mislead management; Part 2: Case Studies: Accounting for human error; Measuring quality & human factors; Measuring process performance accurately; Application of control charts to benchmarking; Coping with trends; How to draw two metrics on the same chart; Analysing production data; Celto-Styrocell case study; Training analysis using SPC; Using charts to maximise usage; Analysis of incidents; Exam results; Teaching people to draw control charts; Plotting the results of consecutive phases on a single chart; Budget vs actual plotting; Using charts to improve customer service; Estimating the cost of poor performance; Methods of sampling in complex systems; SPC in context: SPC, Six Sigma & Quality Management; Part 3: The Basics of SPC; Constructing charts; Interpreting charts; Examples & exercises.