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Solving the people puzzle : practical strategies for optimizing workforce performance /

Solving the People Puzzle is about management control of an organization and its people: How to get it, how to use it, and how to keep it. The author provides the perspective of a behavioral and social scientist to make a strong case for effective management systems. Through many years studying and...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: English, Gary
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amherst, Mass. : HRD Press, ©2001.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Table of Contents; Introduction; Chapter 1:Every Manager's Hope and Heartburn; Chapter 2:Human Performance and Business Process; Chapter 3:Determining PerformanceNeeds through Process Management:A Case Study*; Chapter 4:Selecting Good Performers; Chapter 5:Choosing Staff-Selection Assessments; Chapter 6:Using Selection Assessments; Chapter 7:Using Interviews toPredict Performance; Chapter 8:Establishing Performance Expectations; Chapter 9:Managing the Performance-Review Process; Chapter 10:Keeping the System True; Chapter 11:Coaching for High Performance.
  • Chapter 12: A Positive Approach to Performance ProblemsChapter 13:Mentoring and Maximizing Your Human Assets; Chapter 14:Training and Performance Improvement; Chapter 15:Measuring the Performance-Improvement Value of Training; Chapter 16: Performance Management and the Human Resources Department; Chapter 17:Common Sense, Organizational Rationality, and Performance; Chapter 18:Creating a Free Enterprise Workplace; Chapter 19:Leadership, Management, and M.