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Excuses, excuses, excuses -- : for not delivering excellent customer service - and what should happen! /

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Doane, Darryl S.
Otros Autores:	Sloat, Rose D.
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Amherst, MA : HRD Press, ©2001.
Temas:	Customer services. Service à la clientèle. BUSINESS & ECONOMICS > Customer Relations. Customer services
Acceso en línea:	Texto completo

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