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Managing change and innovation in public service organizations /
"The context of public services is becoming ever more complex, particularly as governments strive to improve and modernize services. As a result, managing change and innovation is a core task for the successful public manager. This textbook sets out to equip future and current public managers w...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London ; New York :
Routledge,
2005.
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| Colección: | Routledge masters in public management series ;
1. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Part I: Introduction
- Chapter 1: Change and innovation in public service organizations
- Chapter 2: The volatile environment of public service organizations
- Chapter 3: Assessing the need for change and innovation
- Chapter 4: The processes of change in public services and public service organizations
- Chapter 5: Organizational culture and managing change in public service organizations
- Chapter 6: Implementing change in public service organizations
- Part III: Managing innovation in public service organizations
- Chapter 7: Understanding and managing innovation in public services
- Chapter 8: Developing and supporting innovators in public service organizations
- Chapter 9: Managing the process of innovation in public services
- Part IV: Conclusions
- Chapter 10: Sustaining change and innovation in public services and public service organizations
- Chapter 11: Key lessons and issues for the future
- Appendices: Appendix A: Managing change in public service organizations: a case study
- Appendix B: Managing innovation in public service organizations: a case study of Regional Action West Midlands (RAWM).