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Rethinking performance measurement : beyond the balanced scorecard /
A major new study by a leading management scholar from top-ranked Wharton School of Business on problems of performance measurement systems. Highlights particular shortcomings of the widely adopted 'balanced scorecard' technique. Outlines an alternative approach capturing fundamentals of f...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Cambridge, UK ; New York :
Cambridge University Press,
2002.
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Meyer, Marshall W. | |
| 245 | 1 | 0 | |a Rethinking performance measurement : |b beyond the balanced scorecard / |c Marshall W. Meyer. |
| 260 | |a Cambridge, UK ; |a New York : |b Cambridge University Press, |c 2002. | ||
| 300 | |a 1 online resource (xiv, 202 pages) : |b illustrations | ||
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| 347 | |a data file | ||
| 504 | |a Includes bibliographical references (pages 187-197) and index. | ||
| 505 | 0 | |a Why are performance measures so bad? -- Running down of performance measures -- In search of balance -- From cost drivers to revenue drivers -- Learning from ABPA -- Managing and strategizing with ABPA. | |
| 520 | |a A major new study by a leading management scholar from top-ranked Wharton School of Business on problems of performance measurement systems. Highlights particular shortcomings of the widely adopted 'balanced scorecard' technique. Outlines an alternative approach capturing fundamentals of firm performance. Essential reading for management faculty, MBA students and thoughtful practitioners. | ||
| 546 | |a English. | ||
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| 650 | 0 | |a Organizational effectiveness |x Measurement. | |
| 650 | 0 | |a Performance |x Measurement. | |
| 650 | 0 | |a Total quality management. | |
| 650 | 2 | |a Total Quality Management | |
| 650 | 6 | |a Efficacité organisationnelle |x Mesure. | |
| 650 | 6 | |a Rendement au travail |x Mesure. | |
| 650 | 6 | |a Qualité totale. | |
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| 650 | 7 | |a BUSINESS & ECONOMICS |x Corporate Governance. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Leadership. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Development. |2 bisacsh | |
| 650 | 7 | |a Organizational effectiveness |x Measurement. |2 fast |0 (OCoLC)fst01047862 | |
| 650 | 7 | |a Performance |x Measurement. |2 fast |0 (OCoLC)fst01057837 | |
| 650 | 7 | |a Total quality management. |2 fast |0 (OCoLC)fst01153015 | |
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| 650 | 7 | |a Analyse coûts-avantages. |2 rasuqam | |
| 650 | 7 | |a Évaluation de la performance. |2 rasuqam | |
| 776 | 0 | 8 | |i Print version: |a Meyer, Marshall W. |t Rethinking performance measurement. |d Cambridge, UK ; New York : Cambridge University Press, 2002 |z 0521812437 |w (DLC) 2002031068 |w (OCoLC)50285353 |
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