Organization behaviour for leisure services /
Discusses and questions a number of key elements, including: The individual and the organization; Groups in the organization; Organizational structures and behaviour; Management within the organization; and Commercial hospitality, leisure and tourism in a service context.
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Oxford ; Boston :
Butterworth-Heinemann,
2003.
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Colección: | Hospitality, leisure, and tourism series.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- List of figures; List of tables; Acknowledgements; Introduction; 1. Hospitality, leisure and tourism services and organizational behaviour; 2. Organizational structure and design; 3. Organizational politics: legitimacy and opposition; 4. Individuals in organizations: personality, perceptions and learning; 5. Individuals in organizations: attitudes, behaviour and motivation; 6. Emotions in leisure service organizations; 7. Groups, leadership and power; 8. Organizational culture: context for leisure services; 9. The empowered leisure service organization.