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Organization behaviour for leisure services /

Discusses and questions a number of key elements, including: The individual and the organization; Groups in the organization; Organizational structures and behaviour; Management within the organization; and Commercial hospitality, leisure and tourism in a service context.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Lashley, Conrad
Otros Autores: Lee-Ross, Darren
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford ; Boston : Butterworth-Heinemann, 2003.
Colección:Hospitality, leisure, and tourism series.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • List of figures; List of tables; Acknowledgements; Introduction; 1. Hospitality, leisure and tourism services and organizational behaviour; 2. Organizational structure and design; 3. Organizational politics: legitimacy and opposition; 4. Individuals in organizations: personality, perceptions and learning; 5. Individuals in organizations: attitudes, behaviour and motivation; 6. Emotions in leisure service organizations; 7. Groups, leadership and power; 8. Organizational culture: context for leisure services; 9. The empowered leisure service organization.