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Responding to crisis : a rhetorical approach to crisis communication /
Describing a rhetorical approach to crisis communication, this text reviews rhetorical perspective on organizational crisis, raising questions and provoking issues. It aims to add depth and a breadth of understanding to the analysis of the rhetorical implications of a crisis.
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Mahwah, N.J. :
Lawrence Erlbaum,
2004.
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| Colección: | LEA's communication series.
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 245 | 0 | 0 | |a Responding to crisis : |b a rhetorical approach to crisis communication / |c edited by Dan P. Millar, Robert L. Heath. |
| 260 | |a Mahwah, N.J. : |b Lawrence Erlbaum, |c 2004. | ||
| 300 | |a 1 online resource (vii, 379 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file | ||
| 490 | 1 | |a LEA's communication series | |
| 504 | |a Includes bibliographical references (pages 347-368) and indexes. | ||
| 505 | 0 | |a A Rhetorical Approach to Crisis Communication: Management, Communication Processes, and Strategic Responses / Robert L. Heath and Dan P. Millar -- Exposing the Errors: An Examination of the Nature of Organizational Crises / Dan P. Millar -- Crisis Preparation: Planning for the Inevitable / Robert L. Heath -- Crisis Management: Toward a Multidimensional Model of Public Relations / Don W. Stacks -- Constructing Response During Uncertainty: Organizing for Crisis / Teresa L. Holder -- Reframing the Organizational Exigency: Taking a New Approach in Crisis Research / Curt Bechler -- Burkian Counternature and the Vigilant Response: An Anticipatory Model of Crisis Management and Technology / Bolanle A. Olaniran and David E. Williams -- Reasoned Action in Crisis Communication: An Attribution Theory-Based Approach to Crisis Management / W. Timothy Coombs and Sherry J. Holladay -- A Model for Crisis Management / Jennifer L. Borda and Susan Mackey-Kallis -- Patterns of Conflict Preceding a Crisis: A Case Study Analysis / Martha Dunagin Saunders -- Crisis Response: The Time to Speak / Robert L. Heath -- Metaphors of Crisis / Frank E. Millar and Debra Baker Beck -- Telling a Story: A Narrative Approach to Communication During Crisis / Robert L. Heath -- Informed Organizational Improvisation: A Metaphor and Method for Understanding, Anticipating, and Performatively Constructing the Organization's Percrisis Environment / Miriam R. Finch and Linda S. Welker -- A Symbolic Approach to Crisis Management: Sears' Defense of Its Auto Repair Policies / Keith Michael Hearit and Jeffrey L. Courtright -- Telling the Story of Organizational Change / Shirley Willihnganz, Joy L. Hart, and Greg B. Leichty -- Managing Organizational Images: Crisis Response and Legitimacy Restoration / Joseph Eric Massey -- After the Dance Is Over: Postcrisis Response / Robert L. Heath -- Ambiguity as an Inherent Factor in Organizational Crisis Communication / Timothy L. Sellnow and Robert R. Ulmer -- Image Restoration Discourse and Crisis Communication / William L. Benoit -- Exigencies, Explanantions, and Executions: Toward a Dynamic Theory of the Crisis Communication Genre / Susan Schultz Huxman -- Downsizing or Reduction-in-Force: A Crisis Residual / Kathie Leeper -- Excellent Crisis Communication: Beyond Crisis Plans / Francis J. Marra -- Issue Management During Sudden Executive Departures: Sensemaking, Enactment and Communication / Kathryn T. Theus. | |
| 520 | |a Describing a rhetorical approach to crisis communication, this text reviews rhetorical perspective on organizational crisis, raising questions and provoking issues. It aims to add depth and a breadth of understanding to the analysis of the rhetorical implications of a crisis. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Crisis management. | |
| 650 | 0 | |a Communication in management. | |
| 650 | 0 | |a Organizational change. | |
| 650 | 2 | |a Organizational Innovation | |
| 650 | 6 | |a Gestion de crise. | |
| 650 | 6 | |a Communication en gestion. | |
| 650 | 6 | |a Changement organisationnel. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Corporate Governance. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Leadership. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Development. |2 bisacsh | |
| 650 | 7 | |a Communication in management |2 fast | |
| 650 | 7 | |a Crisis management |2 fast | |
| 650 | 7 | |a Organizational change |2 fast | |
| 650 | 1 | 7 | |a Crisisbeheersing. |2 gtt |
| 650 | 1 | 7 | |a Public relations. |2 gtt |
| 700 | 1 | |a Millar, Dan Pyle, |d 1938- | |
| 700 | 1 | |a Heath, Robert L. |q (Robert Lawrence), |d 1941- | |
| 776 | 0 | 8 | |i Print version: |t Responding to crisis. |d Mahwah, N.J. : Lawrence Erlbaum, 2004 |z 0805840591 |z 0805840605 |w (DLC) 2003052859 |w (OCoLC)51667854 |
| 830 | 0 | |a LEA's communication series. | |
| 856 | 4 | 0 | |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=102220 |z Texto completo |
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| 938 | |a YBP Library Services |b YANK |n 301598665 | ||
| 994 | |a 92 |b IZTAP | ||