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Sharing expertise : beyond knowledge management /
An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval. The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge thei...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Cambridge, Mass. :
MIT Press,
©2003.
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 245 | 0 | 0 | |a Sharing expertise : |b beyond knowledge management / |c edited by Mark S. Ackerman, Volkmar Pipek, and Volker Wulf. |
| 260 | |a Cambridge, Mass. : |b MIT Press, |c ©2003. | ||
| 300 | |a 1 online resource (xviii, 418 pages) : |b illustrations | ||
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| 505 | 0 | 0 | |g I. Overview and background -- |t Why organizations don't "know what they know": cognitive and motivational factors affecting the transfer of expertise / |r Pamela J. Hinds and Jeffrey Pfeffer -- |t Critical evaluation of knowledge management practices / |r Marleen Huysman, Kirk de Wit -- |t Coming to the crossroads of knowledge, learning, and technology: integrating knowledge management and workplace learning / |r Bill Penuel, Andrew Cohen -- |g II. Studies of expertise sharing in organizations -- |t Emergent expertise sharing in a new community / |r Geraldine Fitzpatrick -- |t Sharing expertise: challenges for technical support / |r Volkmar Pipek, Joachim Hinrichs, Volker Wulf -- |t Locating expertise: design issues for an expertise locator system / |r Kate Ehrlich -- |t Who's there? The knowledge-mapping approximation project / |r Mark S. Ackerman [and others] -- |t Enabling communities of practice at EADS Airbus / |r Roland Haas, Wilfried Aulbur, Sunil Thakar -- |g III. Exploring technology for sharing expertise -- |t Using a room metaphor to ease transitions in groupware / |r Saul Greenberg and Mark Roseman -- |t NewsMate: Providing timely knowledge to mobile and distributed news journalists / |r Henrik Fagrell -- |t Supporting informal communities of practice within organization / |r R.T. Jim Eales -- |t Knowledge communities: online environments for supporting knowledge management and its social context / |r Thomas Erickson, Wendy A. Kellogg -- |t Expert-finding systems for organizations: problem and domain analysis and the DEMOIR approach / |r Dawit Yimam-Seid, Alfred Kobsa -- |t Automated discovery and mapping of expertise / |r Mark Maybury, Ray D'Amore, David House -- |t OWL: a system for the automated sharing of expertise / |r Frank Linton. |
| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval. The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects--cognitive, social, cultural, and organizational--of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations | ||
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| 650 | 0 | |a Knowledge management. | |
| 650 | 0 | |a Organizational learning |x Management. | |
| 650 | 0 | |a Information technology |x Management. | |
| 650 | 0 | |a Human-computer interaction. | |
| 650 | 2 | |a Knowledge Management | |
| 650 | 6 | |a Gestion des connaissances. | |
| 650 | 6 | |a Apprentissage organisationnel |x Gestion. | |
| 650 | 6 | |a Technologie de l'information |x Gestion. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Information Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Knowledge Capital. |2 bisacsh | |
| 650 | 7 | |a Human-computer interaction |2 fast | |
| 650 | 7 | |a Information technology |x Management |2 fast | |
| 650 | 7 | |a Knowledge management |2 fast | |
| 650 | 7 | |a Organizational learning |x Management |2 fast | |
| 653 | |a BUSINESS/Management | ||
| 700 | 1 | |a Ackerman, Mark S. | |
| 700 | 1 | |a Pipek, Volkmar. | |
| 700 | 1 | |a Wulf, Volker. | |
| 776 | 0 | 8 | |i Print version: |t Sharing expertise. |d Cambridge, Mass. : MIT Press, ©2003 |z 0262011956 |w (DLC) 2002024418 |w (OCoLC)49320511 |
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