Competitive tendering : management and reality : achieving value for money /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: Institute of Leisure & Amenity Management (Great Britain)
Otros Autores: Sayers, Philip, 1945-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; New York : E & FN Spon, 1997.
Temas:
Leisure industry > Great Britain > Management.
Letting of contracts > Great Britain.
Contracts for work and labor > Great Britain.
Loisirs > Industrie > Grande-Bretagne > Gestion.
Adjudication administrative > Grande-Bretagne.
POLITICAL SCIENCE > Public Affairs & Administration.
Contracts for work and labor.
Leisure industry > Management.
Letting of contracts.
Great Britain.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Chapter 1 The contract climate
  • chapter A century of public service / Philip Sayers
  • chapter Introducing CCT--the hopes and fears / Geoff Nichols
  • chapter 1 summary
  • chapter 2 A first time tender
  • chapter A tender business / Ian Kwan with Simon Domberger
  • chapter 2 summary
  • chapter CONTRACTING AND OUTSOURCING Where, why and how?
  • chapter 3 Contract planning
  • chapter The naturalistic landscape of Warrington / David Scott
  • chapter 3 summary
  • chapter 4 Process and personalities / Philip Sayers
  • chapter 5 Managing specifications
  • chapter Building sports development into CCT / Geoff Nichols
  • chapter Sports development in practice / Philip Sayers
  • chapter Management specifications / Chris Youngs
  • chapter 5 summary
  • chapter 6 Business plans
  • chapter Business planning guidelines / Nick Reeves Grundy Park Leisure Centre Philip Sayers Winning ways Mark Poppy
  • chapter Grundy Park Leisure Centre
  • chapter Winning ways
  • chapter 6 summary
  • chapter 7 Tender evaluation
  • chapter An evaluation for leisure management / Jim Lynch
  • chapter Grounds maintenance / Philip Sayers
  • chapter Grounds maintenance tender evaluation / Duncan Moffatt
  • chapter 7 summary
  • chapter 8 Performance measurement
  • chapter On efficiency measurement and leisure management / Gary Crilley
  • chapter The London Borough of Newham / Philip Sayers
  • chapter An inner city case study / Paul Martindill
  • chapter 8 summary
  • chapter 9 Customer satisfaction
  • chapter 1 survey--one aim: a better service / Stephen Howell
  • chapter 9 summary
  • chapter Addendum to Chapter 9
  • chapter 10 Conflict and collapse
  • chapter Litigation--is it worth it? / Malcolm Gilbert
  • chapter Contract collapse / Philip Sayers
  • chapter 10 summary
  • chapter 11 Divorce
  • chapter Going bust / Reg Harrison
  • chapter Emergency planning / Philip Sayers
  • chapter Emergency planning for a contractor failure / David Goldstone
  • chapter 11 summary
  • chapter 12 Picking up the pieces
  • chapter From loss to profit: the DSO fights back / D. Brian James
  • chapter Turnaround in grounds maintenance / Philip Sayers
  • chapter From weeds to winners / Michael Burgess
  • chapter 12 summary
  • chapter 13 Profitable management
  • chapter Catering for profit / Peter Ranson
  • chapter 13 summary
  • chapter 4 teen Market orientation
  • chapter Client v. contractor, customers and costs / Geoff Nichols
  • chapter 14 summary / Geoff Nichols
  • chapter 15 Peace in a partnership
  • chapter A hole in one: success at the golf course / Steve Chaytor
  • chapter 15 summary

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