Cargando…
Communication skills : stepladders to success for the professional /
Targeted at career professionals, this guide to improved communication skills is specifically designed to improve the ambitious individual's prospects in his/her chosen profession. Tackling a broad range of different communication skills in careful detail, the book contains valuable recommendat...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Bristol, UK ; Portland, OR :
Intellect,
2002.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | EBSCO_ocm50744827 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 021007s2002 enka o 000 0 eng d | ||
| 040 | |a N$T |b eng |e pn |c N$T |d YDXCP |d OCLCG |d OCLCQ |d EXW |d IDEBK |d OCLCQ |d TUU |d OCLCQ |d TNF |d TEFOD |d OCLCQ |d OCLCF |d OCLCQ |d MERUC |d CCO |d E7B |d REDDC |d BAKER |d DKDLA |d OKU |d CSU |d CM3 |d TR7RH |d TEFOD |d OCLCQ |d AZK |d CNNLC |d COCUF |d AGLDB |d CNNOR |d MOR |d PIFBR |d OCLCQ |d WY@ |d U3W |d LUE |d STF |d BRL |d WRM |d JBG |d VTS |d NRAMU |d INT |d TOF |d OCLCQ |d G3B |d TKN |d NJT |d UKSSU |d VLY |d UKEHC |d OCLCO |d OCLCQ |d OCLCO | ||
| 019 | |a 70756994 |a 488383992 |a 559639970 |a 646709253 |a 722118736 |a 740939135 |a 756234428 |a 888633148 |a 961562559 |a 962639169 |a 992060680 |a 1037431840 |a 1053047901 |a 1087467161 |a 1091084304 |a 1162012640 |a 1200054188 |a 1259190144 | ||
| 020 | |a 1841508268 |q (electronic bk.) | ||
| 020 | |a 9781841508269 |q (electronic bk.) | ||
| 020 | |a 9781841500225 | ||
| 020 | |a 1841500224 | ||
| 020 | |a 9786610476800 | ||
| 020 | |a 6610476802 | ||
| 029 | 1 | |a AU@ |b 000051356616 | |
| 029 | 1 | |a AU@ |b 000053239589 | |
| 029 | 1 | |a DEBBG |b BV043113870 | |
| 029 | 1 | |a DEBSZ |b 422461482 | |
| 029 | 1 | |a GBVCP |b 800896726 | |
| 029 | 1 | |a NZ1 |b 11771154 | |
| 029 | 1 | |a NZ1 |b 14258502 | |
| 035 | |a (OCoLC)50744827 |z (OCoLC)70756994 |z (OCoLC)488383992 |z (OCoLC)559639970 |z (OCoLC)646709253 |z (OCoLC)722118736 |z (OCoLC)740939135 |z (OCoLC)756234428 |z (OCoLC)888633148 |z (OCoLC)961562559 |z (OCoLC)962639169 |z (OCoLC)992060680 |z (OCoLC)1037431840 |z (OCoLC)1053047901 |z (OCoLC)1087467161 |z (OCoLC)1091084304 |z (OCoLC)1162012640 |z (OCoLC)1200054188 |z (OCoLC)1259190144 | ||
| 037 | |a C3E010B2-73F3-4CC1-B43E-3DD882B56255 |b OverDrive, Inc. |n http://www.overdrive.com | ||
| 050 | 4 | |a HD30.3 |b .E35 2002eb | |
| 072 | 7 | |a BUS |x 007000 |2 bisacsh | |
| 082 | 0 | 4 | |a 658.4/5 |2 21 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Ellis, Richard, |d 1944- | |
| 245 | 1 | 0 | |a Communication skills : |b stepladders to success for the professional / |c Richard Ellis. |
| 260 | |a Bristol, UK ; |a Portland, OR : |b Intellect, |c 2002. | ||
| 300 | |a 1 online resource (iv, 160 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file | ||
| 505 | 0 | 0 | |t Getting up the stepladder -- |t Careers, Professional competence -- |t Reflective learning -- |t Communicative competence -- |t The reflective practitioner & the learning organisation -- |t Skills development -- |t Motivation to learn -- |t Key factors in learning -- |t Skills acquisition -- |t Interpersonal skills -- |t Your audience -- |t Information you need prior to communicating -- |t Post-communication feedback -- |t Listening and interviewing -- |t Active listening -- |t Barriers to active listening -- |t Enhancing our listening -- |t Asking questions to improve our listening -- |t Making use of behaviour questions -- |t Summary: 3 key aspects of listening to remember -- |t Being interviewed -- |t Why interview? -- |t Preparation before interviewing -- |t The phone call for the interview -- |t Your CV/application form -- |t Before that interview -- |t At the interview -- |t After the interview -- |t That favourite--the telephone! -- |t Factors in successful telephoning -- |t Time management and telephoning -- |t Feedback on your telephone skills -- |t Assertiveness -- |t A balancing act -- |t Assertiveness and communication -- |t Training ourselves to communicate more assertively -- |t Assertiveness and handling conflict -- |t Transactional analysis (TA) -- |t TA and giving/receiving criticism -- |t Other applications of TA -- |t Negotiation -- |t TA applied to negotiating -- |t Stages of negotiation -- |t Negotiation and problem solving -- |t Linkage in negotiation -- |t Communication in groups -- |t Stages groups go through -- |t Roles we may play in groups -- |t Other theories on groups and their effect on how we may communicate. |
| 588 | 0 | |a Print version record. | |
| 520 | 8 | |a Targeted at career professionals, this guide to improved communication skills is specifically designed to improve the ambitious individual's prospects in his/her chosen profession. Tackling a broad range of different communication skills in careful detail, the book contains valuable recommendations for anyone who has to be highly competent in presenting / publishing their ideas. It also contains guidance for the ongoing development of these skills, and as such is useful for professionals at every level of competence in communicating. Drawing from experiences in his own successful training and consultancy business, the author bases his advice on the most recent developments in communications research, and clarifies his comments with examples of current professional practice, making Communication Skills the essential aid to career advancement. | |
| 546 | |a English. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Communication in management. | |
| 650 | 6 | |a Communication en gestion. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Business Communication |x General. |2 bisacsh | |
| 650 | 7 | |a Communication in management |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Ellis, Richard, 1944- |t Communication skills. |d Bristol, UK ; Portland, OR : Intellect, 2002 |z 1841500224 |w (OCoLC)44604684 |
| 856 | 4 | 0 | |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=71907 |z Texto completo |
| 938 | |a Baker & Taylor |b BKTY |c 39.95 |d 39.95 |i 1841500224 |n 0003678156 |s active | ||
| 938 | |a EBSCOhost |b EBSC |n 71907 | ||
| 938 | |a YBP Library Services |b YANK |n 2360761 | ||
| 994 | |a 92 |b IZTAP | ||