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Managing crises before they happen : what every executive and manager needs to know about crisis management /

Egypt Air. Nike. The Intel Chip. Could these crises have been prevented? Maybe. Could they have been handled better? Definitely.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Mitroff, Ian I.
Formato: Documento de Gobierno Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, 2000.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preliminaries; Contents; Preface; Acknowledgments; Chapter One: Why Crises Are an Inevitable; Chapter Two: The Failure of Success; Chapter Three: A Best Practice Model; Chapter Four: Should We Tell the Truth; Chapter Five: Assuming Responsibility Victim or Villain; Chapter Six: Detecting Weak Signals; Chapter Seven: Thinking Far Outside of th Boxes; Chapter Eight Treating the Big Picture; Chapter Nine: Crisis Management 2002; Additional Readings; Notes; About the Authors; Previously Published Materials; Index.