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Running training like a business : delivering unmistakable value /

Many of today's business leaders champion learning as essential to business success, backing their belief with massive investments in Training and Development (T & D). In fact, T & D investments reach $56 billion per year in the U.S. alone. In this era of unprecedented opportunity, the...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Van Adelsberg, David, 1960-
Otros Autores: Trolley, Edward A., 1948-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco : Berrett-Koehler Publishers, ©1999.
Edición:1st ed.
Temas:
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Special recognition
  • The business case for transformation
  • Sold on learning
  • Missed connections
  • Running training like a business
  • Making the transformation
  • The phases of transformation
  • Assessing: take stock of training
  • Post assessment: weigh your options, make the business case
  • Planning: design a value machine
  • Installing: launch the training enterprise
  • The end of the beginning
  • Running: deliver unmistakable value
  • A customer's perspective
  • Epilogue.