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Computer telephony integration /
Learn how CTI works and how you can make it work for your company. Using real-life examples, this book shows how computer-supported telephony applied to call centers has already given many companies a significant edge over their competitors. The author analyzes the benefits CTI can bring to your org...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Boston, MA :
Artech House,
©1999.
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| Edición: | 2nd ed. |
| Colección: | Artech House telecommunications library.
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| Temas: | |
| Acceso en línea: | Texto completo |