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Getting to resolution : turning conflict into collaboration /

"In Getting to Resolution, Stewart Levine offers tools that get right to the core of every conflict - the painful breakdown of communication and disappointment between two people or groups - and provides specific guidelines that take readers step-by-step through the processes of crafting collab...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Levine, Stewart
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco : Berrett-Koehler Publishers, 1998.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Levine, Stewart. 
245 1 0 |a Getting to resolution :  |b turning conflict into collaboration /  |c Stewart Levine. 
260 |a San Francisco :  |b Berrett-Koehler Publishers,  |c 1998. 
300 |a 1 online resource (xvii, 226 pages) 
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504 |a Includes bibliographical references (pages 211-219) and index. 
505 0 |a pt. I. The Value of Resolution. Ch. 1. Resolution: Getting Beyond Conflict, Compromise, and Settlement. Ch. 2. The Many Costs of Conflict -- pt. II. A Better Way of Resolving Conflict. Ch. 3. Two Brothers: A Story of Resolution. Ch. 4. A Road Map for Resolving Conflict: The Resolution Model -- pt. III. New Thinking That Fosters Resolution: Ten Principles. Ch. 5. Principle 1: Believing in Abundance. Ch. 6. Principle 2: Using Resources Efficiently. Ch. 7. Principle 3: Being Creative. Ch. 8. Principle 4: Fostering Resolution. Ch. 9. Principle 5: Becoming Vulnerable. Ch. 10. Principle 6: Forming Long-Term Collaborations. Ch. 11. Principle 7: Relying on Feelings and Intuition. Ch. 12. Principle 8: Disclosing Information and Feelings. Ch. 13. Principle 9: Learning Throughout the Resolution Process. Ch. 14. Principle 10: Becoming ResponseAble -- pt. IV. The Resolution Model in Practice: A Step-by-Step Guide. Ch. 15. Step 1: The Attitude of Resolution. Ch. 16. Step 2: Telling Your Story. Ch. 17. Step 3: Listening for a Preliminary Vision of Resolution. Ch. 18. Step 4: Getting Current and Complete. Ch. 19. Step 5: Reaching Agreement in Principle. Ch. 20. Step 6: Crafting the New Agreement. Ch. 21. Step 7: Resolution. Ch. 22. How the Resolution Model Applies the Principles. Ch. 23. Benefits and Uses of the Resolution Model -- pt. V. When You Need Professional Help. Ch. 24. Using the Power of the Legal System. Ch. 25. Choosing a Professional: The Resolutionary -- pt. VI. The Power of Resolution. Ch. 26. Practicing Resolution in Your Everyday Life. 
520 1 |a "In Getting to Resolution, Stewart Levine offers tools that get right to the core of every conflict - the painful breakdown of communication and disappointment between two people or groups - and provides specific guidelines that take readers step-by-step through the processes of crafting collaborative agreements and resolving conflicts."--Jacket 
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650 0 |a Dispute resolution (Law)  |z United States. 
650 0 |a Mediation  |z United States. 
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650 6 |a Médiation  |z États-Unis. 
650 6 |a Gestion des conflits. 
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