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Emotional value : creating strong bonds with your customers /
Combining strategic advice with wisdom found in books such as Daniel Goleman's "Working with Emotional Intelligence, " two international management consultants outline ways in which businesses can elevate levels of satisfaction.
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
San Francisco, CA :
Berrett-Koehler Publishers,
©2000.
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| Temas: | |
| Acceso en línea: | Texto completo Texto completo |
| Sumario: | Combining strategic advice with wisdom found in books such as Daniel Goleman's "Working with Emotional Intelligence, " two international management consultants outline ways in which businesses can elevate levels of satisfaction. |
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| Descripción Física: | 1 online resource (xviii, 310 pages) |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 0585288909 9780585288901 9781609943417 1609943414 9781605097244 1605097241 |