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EBSCO_ocm44961343 |
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OCoLC |
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20231017213018.0 |
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000807s1992 nyua ob 000 0 eng d |
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|a HF 5415.5 B433m 1992
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|a Bell, Chip R.
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|a Managing knock your socks off service /
|c Chip R. Bell and Ron Zemke.
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|a New York :
|b AMACOM,
|c ©1992.
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|a 1 online resource (xii, 210 pages) :
|b illustrations
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|a text
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|a computer
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|a online resource
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|a Includes bibliographical references (pages 207-208).
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|a Print version record.
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|a English.
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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|a Customer services.
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|a Consumer satisfaction.
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|a Consumer Behavior
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|a Service à la clientèle.
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|a BUSINESS & ECONOMICS
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|a Consumer satisfaction.
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|a Zemke, Ron.
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|i Print version:
|a Bell, Chip R.
|t Managing knock your socks off service.
|d New York : AMACOM, ©1992
|z 0814477844
|w (DLC) 91048064
|w (OCoLC)25130858
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