Cargando…

Knock your socks off service recovery /

Annotation

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Zemke, Ron
Otros Autores:	Bell, Chip R.
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	New York : AMACOM, ©2000.
Temas:	Customer services. Customer relations. Service à la clientèle. BUSINESS & ECONOMICS > Customer Relations. Customer relations Customer services
Acceso en línea:	Texto completo

Ejemplares similares

Delivering knock your socks off service /
por: Zemke, Ron, et al.
Publicado: (2001)

Delivering knock your socks off service /
por: Zemke, Ron, et al.
Publicado: (2001)

Delivering knock your socks off service /
Publicado: (2007)

Delivering knock your socks off service /
por: Anderson, Kristin, 1962-
Publicado: (1998)

Sustaining knock your socks off service /
por: Connellan, Thomas K., 1942-
Publicado: (1993)

Delivering knock your socks off service /
Publicado: (2012)

Managing knock your socks off service /
por: Bell, Chip R.
Publicado: (2007)

Delivering knock your socks off service /
Publicado: (2007)

Managing knock your socks off service /
por: Bell, Chip R.
Publicado: (2007)

Managing knock your socks off service /
por: Bell, Chip R.
Publicado: (2013)

Performance Research Associates' Delivering knock your socks off service.
Publicado: (2003)

Managing knock your socks off service /
por: Bell, Chip R.
Publicado: (1992)

Delivering Knock Your Socks Off Service.
Publicado: (2002)

Knock your socks off answers : solving customer nightmares & soothing nightmare customers /
por: Anderson, Kristin, 1962-
Publicado: (1995)

Knock your socks off selling /
por: Gitomer, Jeffrey, 1946-
Publicado: (1999)

Coaching knock your socks off service /
por: Zemke, Ron
Publicado: (1997)

Service recovery and service continuity /
Publicado: (2005)

Legendary service : the key is to care /
por: Blanchard, Kenneth H., et al.
Publicado: (2014)

The hidden power of your customers : four keys to growing your business through existing customers /
por: Carroll, Becky, 1966-
Publicado: (2011)

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
por: Bacal, Robert
Publicado: (2011)

Superstar customer service : a 31-day plan to improve client relations, lock in new customers, and keep the best ones coming back for more /
por: Conlow, Rick, et al.
Publicado: (2014)

Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results /
por: Evenson, Renee, 1951-
Publicado: (2012)

101 ways to build better relationships with your customers /
por: Garber, Peter R.
Publicado: (2007)

101 ways to build better relationships with your customers /
por: Garber, Peter R.
Publicado: (2007)

@ your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /
por: Eliason, Frank, 1972-
Publicado: (2012)

Customer service operations : the complete guide /
por: Blanding, Warren
Publicado: (1991)

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
por: Goodman, John A.
Publicado: (2009)

The customer service intervention : bottom-line tactics for front-line managers /
por: Martin, Carolyn A., Ph. D.
Publicado: (2003)

What to say to a porcupine : 20 humorous tales that get to the heart of great customer service /
por: Gallagher, Richard S.
Publicado: (2008)

What to say to a porcupine : 20 humorous tales that get to the heart of great customer service /
por: Gallagher, Richard S.
Publicado: (2008)

Beyond customer service, revised /
por: Gerson, Richard F.
Publicado: (1998)

The customer service survival kit : what to say to defuse even the worst customer situations /
por: Gallagher, Richard S.
Publicado: (2013)

It's the customer, stupid! : 34 wake-up calls to help you stay client-focused /
por: Aun, Michael
Publicado: (2011)

People love you : the real secret to delivering legendary customer service /
por: Blount, Jeb
Publicado: (2013)

10 steps to successful customer service /
por: Kamin, Maxine
Publicado: (2010)

Customer service video series : how to attract, retain, and interact with high-quality customers : participant workbook /
por: Havens, Jeff
Publicado: (2014)

Client Service Excellence : the 10 Commandments.
por: O'Sullivan, Larry
Publicado: (2010)

Managing knock your socks off service /
por: Bell, Chip R., et al.
Publicado: (2007)

Excuses, excuses, excuses -- : for not delivering excellent customer service - and what should happen! /
por: Doane, Darryl S.
Publicado: (2001)

Rockstar service rockstar profits : increase your revenues, grow your business and create raving fan customers for life /
por: Brownlee, David
Publicado: (2019)

Cannot write session to /tmp/vufind_sessions/sess_o9nl9lb98k755g5il0h9482jci