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|a Managing innovation :
|b cases from the services industries /
|c Bruce R. Guile and James Brian Quinn, editors.
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|a Washington, D.C. :
|b National Academy Press,
|c 1988.
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|b illustrations
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|a Series on technology and social priorities
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|a At head of title: National Academy of Engineering.
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|a Includes material presented at a symposium entitled "Technology in Services: the Next Economy" held in Washington, D.C., Jan. 28-29, 1988, sponsored by the National Academy of Engineering
|
| 504 |
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|a Includes bibliographical references and index.
|
| 505 |
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|a Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon.
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|a Electronic reproduction.
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|a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
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|a Service industries
|x Technological innovations
|x Management.
|
| 650 |
|
6 |
|a Services (Industrie)
|x Innovations
|x Gestion.
|
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|
7 |
|a TECHNOLOGY & ENGINEERING
|x Automation.
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|a Service industries
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|a Guile, Bruce R.
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|a Quinn, James Brian,
|d 1928-2012.
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|a National Academy of Engineering.
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|i Print version:
|t Managing innovation.
|d Washington, D.C. : National Academy Press, 1988
|z 0309039266
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