Quality in student financial aid programs : a new approach /

Focuses on the accuracy of the needs-based award process, this book assesses various measures of system quality and possible alternatives, such as a total quality management approach. It discusses the potential for a risk-based approach for verification of applicant-supplied information and for audi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores Corporativos: Panel on Quality Improvement in Student Financial Aid Programs, National Research Council (U.S.). Committee on National Statistics
Otros Autores: Fecso, Ron, King, Benjamin F.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, DC : National Academy Press, 1993.
Temas:
Student financial aid administration > United States > Evaluation.
Student aid > United States.
Étudiants > Aide financière > Administration > États-Unis > Évaluation.
Étudiants > Aide financière > États-Unis.
STUDY AIDS > Financial Aid.
Student aid
Student financial aid administration > Evaluation
United States
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1 Front Matter; 2 Summary of Major Conclusions and Recommendations; 3 Part I: Background; 4 1 Introduction; 5 2 Continuous Improvement: The New Quality Management Philosophy; 6 3 Overview of Student Financial Aid Programs; 7 Part II; 8 4 Current Quality Control Procedures; 9 5 Alternative Perspectives on Quality in Student Financial Aid Programs; 10 6 Financial Aid Data Systems; 11 Part III: Toward an Improved Delivery System; 12 7 Quality Control in Other Monetary Distribution Systems; 13 8 A New Strategy for the Department of Education; 14 9 Further Initiatives for Improvement in the System; 15 References and Bibliography; 16 Appendixes; 17 A A Review of the Methodology Used in the Integrated Quality Control Measurement Project; 18 B The Taxpayer as Customer; 19 C Applying for Federal Student Financial Aid for 1992-93; 20 D Laboratory Methods and Document Redesign; 21 E The IRS Experience With Cognitive Labs and Forms Design; 22 F Alternative Approaches to Audit and Program Review for Student Financial Aid Programs; 23 G Biographical Sketches of Panel Members and Staff

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