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How to resolve conflicts at work /
Annotation.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association,
©1999.
|
| Colección: | Take-charge assistant book.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Stone, Florence M. | |
| 245 | 1 | 0 | |a How to resolve conflicts at work / |c Florence M. Stone. |
| 260 | |a New York : |b American Management Association, |c ©1999. | ||
| 300 | |a 1 online resource (xix, 138 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Take-charge assistant book | |
| 500 | |a Includes index. | ||
| 505 | 0 | |a Preface: What's in it for me? -- Section I: Overview ; 1. How do you handle conflict? ; 2. Keeping emotions under control ; 3. Pro-active solutions -- Section II: Getting to the heart of a problem ; 4. Communication gaffes ; 5. Personality conflicts ; 6. Getting to the problem -- Section III: Building better relationships ; 7. Boss/office professional relationship ; 8. Dealing with co-workers ; 9. Good customer relationships ; 10. Defusing team conflicts -- Epilogue -- Index. | |
| 588 | 0 | |a Print version record. | |
| 520 | 8 | |a Annotation. |b Conflict isn't all bad. But when it leads to bad decisions, confusion, hostility, or a host of other workplace ills, it's the worst thing that can happen to an assistant's career. | |
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Conflict management. | |
| 650 | 6 | |a Gestion des conflits. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Corporate Governance. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Leadership. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Development. |2 bisacsh | |
| 650 | 7 | |a Conflict management |2 fast | |
| 650 | 1 | 7 | |a Conflictmanagement. |2 gtt |
| 776 | 0 | 8 | |i Print version: |a Stone, Florence M. |t How to resolve conflicts at work. |d New York : American Management Association, ©1999 |z 0814479898 |w (DLC) 99026325 |w (OCoLC)41039956 |
| 830 | 0 | |a Take-charge assistant book. | |
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