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The AMA handbook of business letters /
The second edition of The AMA Handbook of Business Letters is a complete, authoritative tool kit for writing effective business correspondence. It gives you succinct guidelines to grammar and style, plus hundreds of model letters to handle every situation that crops up in business today. And the mod...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Autor Corporativo: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM,
©1996.
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| Edición: | 2nd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Ch. 1. Planning the Letter
- Ch. 2. Components of an Effective Letter
- Ch. 3. Structure: The Parts of a Letter
- Ch. 4. Appearance of the Letter
- Ch. 5. Grammar and Usage
- Ch. 6. Word Processing
- Ch. 7. Sales, Marketing, and Public Relations Letters
- Ch. 8. Customer Service Letters
- Ch. 9. Credit and Collection Letters
- Ch. 10. Letters to Vendors and Suppliers
- Ch. 11. Personnel Letters
- Ch. 12. Transmittal Letters
- Ch. 13. Confirmation Letters
- Ch. 14. Request Letters
- Ch. 15. Replies
- Ch. 16. Permissions Letters
- Ch. 17. Social, Personal, and Miscellaneous Letters
- Appendix I. Words to Watch
- Appendix II. Punctuation
- Appendix III. Abbreviations
- Appendix IV. Grammar Hotline Directory.